Benefits Partner

About This Opportunity

We are representing a confidential SaaS organization in their search for a Benefits Partner to administer and enhance global benefits programs across the U.S., India, Canada, and the UK. This role manages day-to-day benefits operations, leave administration, open enrollment, vendor coordination, and employee inquiries while partnering with internal teams and external vendors to ensure accurate, compliant, and employee-centered delivery.

Candidates apply through Get A Job.ai, where our talent team conducts initial screening before submitting qualified professionals to our client. Direct contact with the client outside this process is not permitted.

Responsibilities

• Lead day-to-day administration of global benefits programs, including health and welfare, retirement and pension, leave, wellbeing, eligibility, enrollment, issue resolution, and region-specific offerings across the U.S., India, Canada, and the UK
• Oversee benefits program execution in a shared service HR model, including escalations, service delivery standards, documentation, controls, audit readiness, and adherence to global governance frameworks
• Administer leave programs, including statutory, supplemental, FMLA, state leaves, disability, ADA-related processes, documentation, tracking, and compliance
• Lead global benefits renewal and annual cycle coordination, including open enrollment, statutory updates, communications, system testing, financial alignment, market competitiveness, and local requirements
• Partner with vendors, brokers, Payroll, Finance, Legal, HR Technology, and People teams on deductions, funding, reconciliations, reporting, cross-border compliance, implementations, and issue resolution
• Ensure compliance with applicable benefits, pension, leave, tax, social insurance, health coverage, data privacy, and jurisdiction-specific regulatory requirements
• Oversee benefits systems and vendor performance, including configuration governance, data integrity, access controls, service levels, contract alignment, and process improvements
• Provide reporting and analysis on participation, cost trends, utilization, vendor performance, service metrics, audit findings, and financial impact to inform planning and leadership decisions

What We're Looking For

• 5–7 years of experience in benefits administration, Total Rewards, or a related People function, including global or multi-country benefits exposure
• Strong knowledge of U.S. and global benefits regulations, compliance requirements, governance practices, leave programs, and self-insured plan administration
• Experience partnering with vendors, brokers, Payroll, Finance, Legal, HR Technology, and People teams to resolve escalations, manage renewals, and support service delivery
• Strong attention to detail, operational discipline, communication skills, employee support mindset, and ability to exercise independent judgment within defined objectives
• Experience with HRIS and benefits platforms preferred, especially Workday benefits administration and U.S. open enrollment
• Ability to use AI tools, automation, reporting, documentation, metrics, and process improvement to improve benefits operations and internal controls
• CEBS or similar certification, global or SaaS experience, benefits analytics exposure, and experience providing direction to team members preferred

Key Competencies:

• Operational excellence with strong attention to controls, metrics, and scalability
• Employee-centered judgment providing clear, practical, confidential, and empathetic support
• Compliance mindset with sound judgment and appropriate risk escalation
• Cross-functional partnership skills across multiple internal and external stakeholders
• Team and change leadership with ability to adapt priorities and present clearly

How We Work With You

When you apply through Get A Job.ai, our recruiting team will review your qualifications and conduct an initial screening. If there's a strong match, we'll submit your profile to our client for consideration. Throughout the process, we serve as your advocate and primary point of contact.

Please do not contact the client directly—all communication should flow through Get A Job.ai to ensure a professional and coordinated hiring process.

Location and Work Arrangement

This position is located in the USA and is available on a remote basis.

Equal Opportunity

Get A Job.ai is committed to inclusive hiring practices. We welcome applications from candidates of all backgrounds and work with client organizations that value diversity and equal opportunity employment.