- Company: Get A Job.ai
- Salary: Pay not listed
- Work type: Remote
Website Get A Job.ai
Represented by Get A Job.ai
About This Opportunity
We are representing a confidential technology client in their search for a Customer Support Agent to join their team on a fully remote basis. This is a shift-based role where you'll serve as the primary contact point for customers, helping them resolve issues and ensuring a positive experience with the product.
Responsibilities
- Serve as the main point of contact for active product users
- Respond to customer inquiries via email and chat in a timely, professional manner
- Develop comprehensive product knowledge to effectively address customer questions
- Collaborate with internal teams to identify solutions for complex issues
- Escalate inquiries to appropriate departments when necessary
- Manage time effectively within a shift-based schedule
Full training will be provided to set you up for success in this role.
What We're Looking For
- Fluent Polish speaker (required)
- English language proficiency at B2 level for internal communication
- Previous customer support experience (required)
- Strong communication skills with a customer-oriented approach
- Active listening abilities, patience, and attention to detail
- Technology affinity and willingness to learn new systems
- Ability to thrive in a shift-based work environment
- Previous iGaming experience is a plus
Work arrangement: Fully remote, shift-based position with day shifts only (no night shifts). Schedule follows a 4 days on / 2 days off rotation, and shifts may include weekends.
How We Work With You
When you apply through Get A Job.ai, our recruiting team will review your qualifications and contact you if there's a strong match. We'll conduct an initial screening, and if we move forward together, we'll submit your profile to our client. The client's process typically includes an HR interview followed by a final team interview. Please do not contact the client directly—all communication flows through our talent team to ensure the best experience for you.
Pay
Compensation details will be discussed during the screening process based on experience and qualifications.
Get A Job.ai is an equal opportunity recruiter. We welcome candidates from all backgrounds and are committed to fostering an inclusive hiring process.
Apply with Get A Job.ai
A recruiter will review your profile and submit you to the client. Do not contact the client directly.
Apply through Get A Job.ai. A recruiter will review your profile and submit you. Do not contact the client directly.
Apply through Get A Job.ai. A recruiter will review your profile and submit you.
Local insights for this role are preparing — this section updates automatically in a few seconds (or refresh).
Listing facts
- Role Customer Support Agent
- Employer Get A Job.ai
- Location Remote
- Type Full Time
- Pay (from listing) Pay not listed
- Posted September 1, 2026
- Apply by October 1, 2026
- Overview Full job description on this page (331 words)
Facts above come from this job record on Get A Job.AI — not copied from third-party review sites.
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Occupation family: Customer Support Agent
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