Assistant Manager

Join Greene King as an Assistant Manager in Great Barr, West Midlands, GB. This full-time position supports the day-to-day operations of a vibrant pub, working alongside management to deliver exceptional service and create a welcoming environment for guests.

What This Role Involves

As Assistant Manager at our Great Barr location, you'll be central to running a successful pub operation. You'll support the management team in maintaining high standards across all business areas—from customer service and food preparation to team management and stock control. Your focus will be on ensuring guests have a memorable experience whilst supporting your team to perform at their best.

Day-to-Day Responsibilities

• Supervise and develop front-of-house and back-of-house staff
• Create and manage rotas and shift schedules to ensure adequate cover
• Maintain consistent standards in food and beverage service
• Monitor and manage stock levels and inventory
• Handle customer queries and resolve issues professionally
• Ensure compliance with health, safety, and licensing requirements
• Support promotional campaigns and help achieve business targets
• Maintain the pub environment and appearance to a high standard

Requirements

• Proven supervisory or management experience, ideally in hospitality or retail
• Strong leadership and interpersonal communication skills
• Ability to motivate and coach a diverse team
• Knowledge of food safety regulations and licensing law is beneficial
• Genuine passion for customer service and creating welcoming spaces
• Strong organisational skills with the ability to prioritise competing demands
• Flexibility to work evenings, weekends, and bank holidays as required

About the Company

Greene King is one of the UK's largest pub operators, with a significant presence across England, Wales, and Scotland. We're committed to creating community spaces where people enjoy quality food, drink, and social connection. We invest in our people and provide genuine opportunities for career development and progression within the business.

Applying for This Role

To apply, complete your application directly on this page, or you'll be redirected to the employer's application platform to finish submitting there.