Customer Service Associate

Join the Wawa team at Store 8314 in Burlington, New Jersey as a full-time Customer Service Associate. This is your opportunity to deliver exceptional, personalized service to our customers while working in a dynamic, fast-paced retail environment that values teamwork and customer satisfaction.

Role Overview

As a Customer Service Associate at our Store 8314 location in Burlington, NJ, you'll be the frontline representative for Wawa and our valued customers. In this full-time position, you'll combine genuine hospitality with operational expertise to create positive, memorable experiences that encourage customers to return. Whether you're assisting customers at the counter, accurately processing transactions, preparing fresh food items, or ensuring the store remains welcoming and well-stocked, you'll play an essential role in the daily success of our store and the overall customer experience.

Responsibilities

• Greet customers warmly and provide friendly, attentive service across all customer interactions
• Operate the point-of-sale system accurately and efficiently while maintaining transaction integrity
• Prepare food and beverage items according to Wawa's quality standards and safety protocols
• Stock shelves, organize merchandise, and maintain attractive, well-arranged product displays throughout the store
• Clean and maintain store facilities, including customer areas and back spaces, to ensure a safe and inviting environment
• Collaborate effectively with team members to achieve daily store objectives and provide seamless customer service
• Follow all company policies, standard operating procedures, and health and safety regulations
• Contribute to a positive team culture and support colleagues during peak and regular hours

Skills & Qualifications

• Strong interpersonal and verbal communication skills with a genuine customer-service orientation
• Ability to thrive in a fast-paced, team-driven environment without compromising accuracy
• Comfort with point-of-sale systems and retail technology, with willingness to learn new tools
• Basic math proficiency and attention to detail in transaction handling
• Physical capability to stand, walk, bend, and lift regularly throughout your shift
• Dependable attendance record and strong work ethic
• Eagerness to learn Wawa's products, service standards, and operational procedures
• Ability to maintain a positive attitude and handle customer interactions professionally

About Wawa

Wawa has been a trusted name in convenience retail for generations, proudly serving customers throughout the Northeast and beyond. We're committed to providing quality products, reliable service, and a workplace where team members feel valued and motivated to succeed. Our Store 8314 location in Burlington is part of a community-focused business that prioritizes both exceptional customer experiences and the professional growth of our associates.

Apply Today

To apply, complete your application directly on this page, or you'll be redirected to the employer's application platform to finish submitting there.