Customer Service Associate

Join Wawa as a Customer Service Associate at our Store 7206 location in Cincinnati, Ohio. In this full-time role, you'll be at the heart of our hospitality mission, delivering exceptional service to thousands of customers daily while supporting a dynamic, fast-paced retail environment.

About the Role

We're seeking a reliable, customer-focused individual to fill a Customer Service Associate position at our Cincinnati store. You'll work across all aspects of store operations, from the front counter to the kitchen, ensuring every guest leaves satisfied. This is an excellent opportunity to grow within Wawa's career-driven culture while making a meaningful impact on our customers' daily routines.

Day-to-Day Responsibilities

• Greet customers with a warm, genuine welcome and assist them with product selection and inquiries
• Operate the register efficiently and accurately, handling cash, cards, and other payment methods
• Prepare fresh food and beverages according to company standards and customer preferences
• Maintain store cleanliness and organization throughout your shift, including restocking shelves and displays
• Monitor inventory levels and communicate restocking needs to management
• Work collaboratively with team members to ensure smooth daily operations
• Follow all health, safety, and company policies consistently

What You Bring

• Strong communication skills and a genuine passion for helping others
• Ability to work effectively in a fast-paced, demanding environment
• Basic math skills and comfort using point-of-sale systems
• Reliability and willingness to be a dependable team member
• A positive attitude and professional demeanor
• Flexibility with scheduling, including potential early morning, evening, and weekend shifts
• High school diploma or equivalent preferred

Why Join Wawa

Wawa has been a beloved convenience store destination for over 60 years. As a Customer Service Associate, you'll join a team that values employee development, treats customers like family, and creates a welcoming environment for everyone. Working at our Cincinnati location puts you in a vibrant community while building career skills in retail and customer service that open doors for advancement within the Wawa organization.

How to Apply

To apply, complete your application directly on this page, or you'll be redirected to the employer's application platform to finish submitting there.