Werkstudent:in Payment & Collection (m/w/d)

Responsibilities

We are representing a confidential mobility organization in Germany that needs a working student to support their payment and collections operations. In this role, you will ensure smooth, efficient, and accurate payment processing while serving as a key point of contact for complex B2B customer inquiries.

Your day-to-day responsibilities include:

• Ensuring timely and accurate reconciliation of all incoming payments in daily operations
• Independently handling tickets related to complex payment queries from B2B customers and finding customer-oriented solutions
• Contributing to the conceptual and technical development of payment and receivables management processes to improve efficiency and scalability
• Maintaining payment data diligently in fintech and CRM systems and identifying discrepancies early
• Collaborating closely with Finance, Operations, and B2B teams to resolve outstanding receivables cases quickly and transparently
• Supporting the team through regular audits and analyses to continuously improve payment rates and dunning processes

What We're Looking For

Required qualifications:

• Excellent German language skills, both written and spoken (minimum C1 level) to ensure professional communication with B2B customers
• Strong analytical thinking with pronounced numerical understanding and a highly structured, thorough, and conscientious working style
• Currently enrolled in a degree program with focus on Business Administration, Finance, Accounting, or a comparable field
• Available for at least 6 months and able to support the team continuously up to 20 hours per week

Preferred qualifications:

• Initial practical experience in payment, billing, accounting, or customer support in a dynamic environment or startup
• Familiarity with common ERP, CRM, or ticketing systems (e.g., Zendesk, Salesforce) and very good Excel/Google Sheets skills

How We Work with You

When you apply through Get A Job.ai, our talent team will conduct an initial screening to understand your background and confirm your fit for the role. We will then submit your profile to our client organization for their review. If selected to move forward, the client will conduct their own interviews and assessment process.

Please apply exclusively through Get A Job.ai—do not contact the client directly, as we are managing this search on their behalf.

Pay

Our client offers €16.00 per hour for this working student position. Additional benefits include a subsidized EGYM Wellpass membership for fitness and wellness, daily lunch allowance, barista coffee and refreshments at their Munich office, and regular team events.

Get A Job.ai is an equal opportunity recruiter. We welcome and celebrate diversity and are committed to creating an inclusive environment for all candidates, regardless of age, color, origin, ethnicity, religion, gender, sexual orientation, gender identity and/or expression, marital status, or other legally protected characteristics.