Sr. Director, Salesforce Alliance Pipeline & Development

About This Opportunity

We are representing a confidential global communications infrastructure company in their search for a Sr. Director, Salesforce Alliance Pipeline & Development based in London, England, United Kingdom. Our client is a Tier 1 network operator building voice, messaging, and emergency services infrastructure at scale.

This is a high-visibility role leading a dedicated Salesforce Alliance team focused on the global contact center market. You will own and develop the relationship with Salesforce, building contacts, credibility, and pipeline that positions our client as the carrier of choice for Salesforce's Agentforce contact center platform.

You will serve as the primary face to Salesforce's partner and field teams globally, manage inbound and outbound lead flow, align go-to-market strategy, and lead two field-based direct reports working the Salesforce event circuit in Europe and North America.

Responsibilities

• Build and maintain trusted relationships across Salesforce's partner, alliances, Agentforce, and contact center teams from individual contributors to executive sponsors
• Serve as primary point of contact for Salesforce's ISV/partner and co-sell programs
• Drive mutual pipeline generation between our client and Salesforce, managing structured lead-exchange processes
• Track and report Salesforce-influenced and co-sell pipeline with accurate CRM data
• Develop and maintain our client's value proposition for Salesforce's Agentforce contact center platform
• Understand the competitive landscape in contact center carriers and articulate differentiation to Salesforce teams
• Support Salesforce field teams in positioning our client on active contact center pursuits
• Manage and develop two Field Alliance Executives covering Europe and North America
• Set quarterly OKRs aligned to partnership goals and hold team accountable to targets
• Plan and execute presence at Salesforce events including World Tour London, Dreamforce, and regional events
• Represent our client at Salesforce partner summits, QBRs, and advisory boards

What We're Looking For

Required qualifications:

• 7+ years in partnerships, alliances, or channel sales, ideally in SaaS, UCaaS, CCaaS, or telecom
• Direct experience working within or alongside the Salesforce ecosystem (ISV partner, Salesforce employee, or Salesforce-focused sales role)
• Demonstrable contact network within Salesforce's partner, ISV, or field organization
• Deep understanding of the contact center market including platforms, carriers, and competitive dynamics
• Experience managing and developing a team
• Exceptional executive presence and relationship-building skills
• Based in London or willing to relocate

Bonus qualifications:

• Experience with Salesforce's AppExchange ISV program or Salesforce Partner Program
• Familiarity with carrier-grade voice, SIP, or CPaaS technologies
• Experience at a global communications provider
• Network within the Salesforce Agentforce or Einstein for Service teams

How We Work With You

When you apply through Get A Job.ai, our talent team will review your profile and conduct an initial screening. If there's a strong match, we'll submit your candidacy to our client for consideration. Please apply exclusively through our platform and do not contact the client directly, as all applications must come through our structured process.

Pay

Compensation details will be discussed during the screening process based on experience and qualifications.

Get A Job.ai is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all candidates.