Senior Ecommerce Manager – Commercial Trading & Strategy

Responsibilities

We are representing a confidential ecommerce technology organization seeking a Senior Ecommerce Manager to lead commercial trading, inventory strategy, and marketing execution for client accounts.

In this senior commercial leadership role, you will own the complete ecommerce trading strategy, bringing together stock performance, product mix, margin management, marketing investment, and customer demand to drive sustainable growth. You will lead development of trading strategies aligned to buying cycles, product launches, and inventory plans, ensuring merchandising, marketing, and operational teams work toward unified commercial objectives.

Strategic Trading, Inventory & Commercial Performance:

• Own overall ecommerce trading strategy with responsibility for revenue, conversion, AOV, COS, ROAS, margin, sell-through, stock cover, and inventory health
• Develop trading strategies aligned to buying cycles, range plans, product launches, seasonal priorities, and inventory positions
• Take commercial ownership of stock performance, developing strategies for stock optimization, clearance, markdowns, and margin protection
• Monitor stock depth, width, availability, sell-through, and aged inventory, translating insights into clear commercial actions
• Own strategic approach to product lifecycle management from launch through seasonal transitions, markdowns, and end-of-life
• Lead competitor, pricing, promotional, and market analysis to maintain commercial competitiveness

Merchandising, Product & Visual Strategy:

• Develop overarching digital product and merchandising strategy in partnership with buying and category leaders
• Attend brand and product showcases to understand upcoming ranges, key features, seasonal stories, and commercial priorities
• Translate product insights into clear digital strategies including taxonomy, categorization, onsite hierarchy, and content requirements
• Define visual merchandising direction for key launches, seasonal campaigns, and commercial events
• Develop merchandising capability and processes within the ecommerce team

Marketing & Channel Leadership:

• Own multi-channel marketing strategy across SEO, PPC, Paid Social, CRM, Affiliates, and Influencers
• Lead channel strategy and investment decisions based on commercial performance, inventory health, margin, and customer acquisition efficiency
• Ensure marketing spend aligns dynamically to product availability, stock depth, margin targets, and strategic trading priorities
• Use attribution modeling, customer data, and channel performance insight to optimize budget allocation and improve CAC efficiency
• Develop sophisticated forecasts to inform channel budgets, sales targets, and inventory-led trading decisions

Returns & Customer Insight:

• Take strategic ownership of returns performance, identifying trends, root causes, and commercial impact
• Use returns data, customer feedback, and behavioral insight to influence product content, imagery, sizing information, and onsite communication
• Develop cross-functional action plans to improve customer understanding and reduce return-related costs

Buying, Merchandising & Finance Partnership:

• Build strong strategic relationships with senior buying, category, and merchandising stakeholders
• Partner with Finance to understand margin performance, P&L impact, stock valuation, and commercial trade-offs
• Lead regular reviews of stock health, margin, sell-through, and trading performance
• Establish shared commercial objectives across ecommerce, buying, merchandising, finance, and operations

Client & Stakeholder Management:

• Act as senior commercial point of contact for clients, building trusted, strategic relationships
• Lead quarterly business reviews, monthly reviews, and strategic planning sessions
• Confidently challenge clients and internal stakeholders where decisions may negatively impact stock health, margin, or commercial performance

Team Leadership & Capability Development:

• Lead, manage, and develop a team of Ecommerce Managers and Executives
• Set clear expectations around trading, merchandising, commercial analysis, and data-led decision making
• Coach team members to understand relationships between stock, margin, customer demand, and marketing performance
• Create a culture of ownership, accountability, and continuous improvement

Cross-Functional Leadership & Project Ownership:

• Lead complex cross-functional projects spanning ecommerce, buying, merchandising, finance, marketing, logistics, and operations
• Own strategic initiatives from opportunity identification through implementation, measurement, and optimization
• Establish clear project governance, milestones, responsibilities, and success measures

What We're Looking For

• Significant senior ecommerce experience spanning commercial trading, merchandising, and digital marketing, ideally within retail, DTC, agency, or managed services environment
• Proven experience managing inventory-led trading and stock performance within ecommerce or retail environment
• Strong understanding of stock cover, sell-through, inventory depth and width, product lifecycle, aged stock, and stock optimization
• Demonstrable experience partnering with buying, merchandising/category, and finance leaders to make commercial decisions
• Proven experience developing merchandising capability, processes, and best practice
• Strong commercial understanding of margin, P&L, COS, markdowns, promotional mechanics, and profitability
• Experience influencing product mix and inventory strategy based on customer demand, trading performance, and commercial objectives
• Strong understanding of visual merchandising and ability to translate product and buying strategy into digital execution
• Experience analyzing returns data and implementing strategies to reduce return rates
• Strong understanding of digital marketing channels including SEO, PPC, Paid Social, CRM, Affiliates, and Influencers
• Experience using attribution, customer, and performance data to optimize marketing investment and improve CAC efficiency
• Proven ability to lead cross-functional teams across ecommerce, merchandising, buying, finance, marketing, and operations
• Strong project management experience with demonstrable ownership of complex commercial initiatives from strategy through delivery
• Proven people leadership experience with ability to develop capability and drive high performance
• Highly analytical and commercially astute, with ability to turn complex data into clear strategic decisions
• Excellent stakeholder and client management skills, with confidence influencing senior stakeholders and challenging decisions constructively
• Comfortable operating in fast-paced, high-accountability environment with multiple competing priorities

How We Work With You

When you apply through Get A Job.ai, our talent team will review your qualifications and conduct an initial screening. If your background aligns with what our client needs, we will submit your profile to them for consideration. Please do not contact the client directly—we manage all communication and coordination throughout the hiring process to ensure the best experience for everyone involved.

Pay

Compensation details will be discussed during the screening process based on your experience and qualifications.

Get A Job.ai is an equal opportunity recruiter. We welcome and encourage applications from all qualified candidates regardless of background, and we are committed to fair and inclusive hiring practices.