Business Systems Analyst

About This Opportunity

We are representing a confidential SaaS organization in their search for a Business Systems Analyst to join their Systems & Operations team. This role goes beyond single-tool administration—you'll understand how data flows across interconnected platforms, anticipate the impact of changes, and translate business needs into clear, actionable requirements.

You will begin with ownership of the CRM and marketing technology stack, supporting Marketing and Sales Development teams. Over time, this role will expand into broader business systems ownership and cross-functional initiatives across the organization.

Responsibilities

• Own day-to-day administration of HubSpot across CRM and marketing functions, including campaigns, lists, workflows, lifecycle stages, data management, and new configurations
• Support Marketing and Sales Development teams by translating business needs into scalable system solutions and reliable processes
• Build and maintain understanding of how data moves across systems, including CRM, quote-to-cash, ERP, and data platforms
• Assess downstream impact of proposed changes and proactively identify dependencies, risks, or data-quality concerns across connected systems
• Partner with internal stakeholders including business-unit leaders and functional teams to gather requirements and translate them into clear documentation, user stories, and actionable tickets
• Triage and scope incoming requests, resolve issues within your ownership area, and route execution work to appropriate resources
• Clarify incomplete requests and help stakeholders define desired business outcomes, requirements, and priorities
• Support system integrations and onboarding of new business units where initiatives touch CRM or marketing technology
• Develop and maintain system documentation, operating standards, and SOPs to improve consistency and scalability
• Identify opportunities to improve system adoption, data integrity, workflow efficiency, and user experience

What We're Looking For

Required qualifications:

• 3+ years of experience in business systems, CRM administration, revenue systems, or related role
• Strong hands-on HubSpot administration experience across both CRM and Marketing Hub
• Demonstrated ability to work across multiple systems and reason through data flows, integrations, dependencies, and downstream impacts
• Experience gathering requirements and translating business needs into clear documentation, user stories, or technical tickets
• Strong written and verbal English communication skills, with confidence working directly with stakeholders and business leaders
• Ability to work US business hours in a remote environment

Preferred experience:

• Multi-entity, acquisitive, private-equity-backed, or B2B SaaS environment
• Marketing operations concepts including lists, workflows, lead lifecycle management, and data hygiene
• Exposure to Salesforce, NetSuite, integration platforms (such as Workato), data hygiene tools (such as Insycle), or reporting tools (such as Lightdash)

Key competencies:

• Systems thinking: Understanding connections across platforms and considering upstream and downstream impacts
• Business analysis: Asking thoughtful questions and translating business objectives into clear technical requirements
• Stakeholder partnership: Communicating effectively across varying levels of technical fluency
• Ownership and initiative: Working independently from high-level guidance and returning with informed recommendations
• Prioritization and judgment: Evaluating urgency, business impact, dependencies, and effort appropriately
• Process discipline: Creating clear documentation and repeatable processes
• Continuous improvement: Looking for practical ways to simplify workflows and strengthen system usage

How We Work With You

Candidates apply directly through Get A Job.ai. Our talent team will screen qualified applicants and coordinate submissions to our client. We manage the entire process from initial contact through offer negotiation. Please do not contact the client directly—all communication flows through our recruiting team to ensure a professional, organized experience for everyone involved.

Pay

Compensation details will be discussed during the screening process based on your experience and qualifications.

Equal Employment Opportunity: Get A Job.ai is committed to providing equal employment opportunities to all qualified individuals without regard to race, color, religion, sex, national origin, age, disability, veteran status, sexual orientation, gender identity, or any other characteristic protected by applicable law.