Bilingual Dental Admin & Receptionist (Virtual Assistant)

About This Opportunity

We are representing a confidential U.S.-based dental practice seeking a Bilingual Dental Admin & Receptionist (Virtual Assistant) to join their team remotely from El Salvador. This is a full-time, fully remote position supporting front-desk operations, patient communication, scheduling, insurance coordination, and administrative workflows for a busy healthcare environment.

Our talent team is looking for a highly organized, patient-focused professional who thrives in fast-paced settings and can confidently manage multiple administrative responsibilities while delivering exceptional patient experiences remotely.

Responsibilities

• Handle inbound and outbound patient calls in both English and Spanish
• Respond to emails, texts, and patient inquiries professionally and promptly
• Conduct appointment reminders and treatment follow-ups to improve patient engagement
• Schedule, confirm, reschedule, and manage patient appointments efficiently
• Coordinate calendars and optimize scheduling workflows
• Verify insurance eligibility, benefits, and coverage prior to appointments
• Assist with billing coordination, payment posting, and claims follow-up
• Help patients understand coverage and payment-related information
• Manage patient intake, demographic updates, and accurate digital records
• Support data entry, reporting, and administrative workflows
• Ensure all records remain organized and HIPAA compliant

What We're Looking For

• Fluent in both English and Spanish (spoken and written) — required; English proficiency level C1 or higher
• Clear and professional communication skills with a neutral accent preferred
• Minimum 1–2 years of experience in U.S. dental administration, healthcare administration, dental front desk support, or medical scheduling/insurance coordination
• Strong understanding of dental workflows, insurance verification, appointment scheduling, and patient communication
• Experience using dental practice management platforms such as Dentrix, Eaglesoft, Open Dental, or similar systems
• Strong multitasking and organizational abilities with high attention to detail
• Comfortable working independently in a remote environment
• Strong sense of accountability, confidentiality, and HIPAA compliance
• Patient-first mindset with excellent interpersonal skills
• Proactive, resourceful, and solutions-oriented approach

How We Work with You

Candidates apply directly through Get A Job.ai. Our recruiting team will screen qualified applicants and coordinate interviews. Once we identify the right match, we will submit your profile to our client for their review and final selection. Please do not attempt to contact the client directly, as all communication will be managed through our talent team to ensure a professional and organized process.

Pay

Pay via Get A Job.ai: $1,280 USD/month

Equal Opportunity: Get A Job.ai is committed to inclusive hiring practices and welcomes applicants from all backgrounds. We evaluate candidates based on qualifications, experience, and fit for the role.