Registration Specialist – Wilson County Physical Therapy (PRN)

We're hiring a Registration Specialist for Wilson County Physical Therapy at Vumc in Lebanon, TN. In this full-time role, you'll be the welcoming first contact for our patients, managing registration, insurance verification, and scheduling to support seamless clinic operations.

What This Role Involves

As a Registration Specialist at Wilson County Physical Therapy in Lebanon, TN, you are essential to patient intake and administrative operations. You'll manage check-in processes, verify insurance coverage, maintain accurate records, and help ensure patients have a smooth experience before seeing our clinical team.

What You'll Do

• Greet and register patients, collecting demographic and insurance information
• Verify insurance eligibility and coverage prior to patient appointments
• Schedule appointments and manage clinic patient flow throughout the day
• Maintain accurate, HIPAA-compliant patient records
• Answer patient calls, route inquiries, and respond to scheduling requests
• Process patient payments and address billing questions
• Provide friendly, professional service that reflects Vumc's commitment to patient experience

Who We're Looking For

• Experience in medical office registration or healthcare administration
• Knowledge of insurance verification and patient intake procedures
• Strong organizational and time management skills
• Excellent written and verbal communication abilities
• Proficiency with computers and willingness to learn medical office software
• Careful attention to detail and commitment to data accuracy
• Ability to remain calm and helpful in a busy clinic environment

Why Join Vumc

Vumc is dedicated to delivering outstanding healthcare across the region. The Lebanon, TN Wilson County Physical Therapy location offers an opportunity to contribute directly to patient recovery and wellness while joining a respected, established healthcare organization committed to clinical excellence.

Next Steps

To apply, complete your application directly on this page, or you'll be redirected to the employer's application platform to finish submitting there.