Strategic Account Manager (SME) – France

About This Opportunity

We are representing a confidential global fintech platform in their search for a Strategic Account Manager (SME) based in Paris. This is a foundational role within their expanding French operations, offering the chance to shape account management practices while driving measurable revenue growth across a dynamic SME portfolio.

Our client empowers businesses worldwide with integrated payment and financial solutions. As a Strategic Account Manager, you will own a portfolio of 50+ recently signed SME accounts, focusing on expansion, product adoption, and maximizing net revenue retention through technical expertise and strategic prioritization.

Responsibilities

• Drive revenue growth by owning upsell and cross-sell strategies to exceed quarterly expansion targets and KPIs
• Become a power-user of the platform, acting as a product advisor to recommend optimal API configurations and feature sets based on clients' technical environments
• Manage a high-volume portfolio (50+ accounts) using a rigorous framework to identify and prioritize high-impact growth opportunities
• Serve as the voice of the customer by partnering with Product and Engineering teams, translating client needs into actionable product requirements
• Help build the account management playbook for France, refining onboarding and activation processes for scalability
• Monitor account health and product usage metrics proactively to mitigate churn and ensure long-term platform loyalty

What We're Looking For

• Native or bilingual fluency in French and professional proficiency in English
• Minimum 5 years of experience in Account Management or Sales managing SME or Mid-Market portfolios
• Prior experience within the fintech or payments industry is highly valued; knowledge of card issuing, acquiring, FX, or global payment rails is a significant advantage
• Product-first mindset with comfort discussing API documentation, payment flows, and technical integrations with both CFOs and technical stakeholders
• Proven track record of hitting and exceeding sales/upsell targets, motivated by measurable impact
• Strong operational rigor with ability to multi-task and prioritize effectively across 50+ accounts
• Self-starter mentality with creative problem-solving skills and willingness to build processes in a growing market

How We Work with You

Candidates apply directly through Get A Job.ai. Our talent team will conduct an initial screening to understand your background and qualifications. We then present qualified candidates to our client for consideration. Please do not attempt to contact the client directly, as all communication and coordination will be managed through our recruitment process.

Pay

Compensation details will be discussed during the screening process and are competitive within the fintech sector for this level of experience and responsibility.

Equal Opportunity: Get A Job.ai is committed to equal employment opportunity. We evaluate qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, or any other protected characteristic.