- Company: Get A Job.ai
- Location: France
- Salary: Pay not listed
Website Get A Job.ai
Represented by Get A Job.ai
About This Opportunity
We are representing a confidential technology client seeking a Staff Customer Success Manager in France. Our talent team at Get A Job.ai is partnering with an innovative organization to find an exceptional individual who will set the standard for customer success excellence.
This is a strategic role that combines technical expertise with executive-level thinking to drive adoption, expansion, and risk mitigation across a portfolio of high-value accounts.
Responsibilities
- Develop and execute comprehensive success plans that align with customer use cases, roadmaps, and business outcomes
- Lead value-based engagement models to demonstrate measurable business impact
- Map complex customer organizations by building power and influence charts to identify champions and key decision-makers
- Collaborate with partner ecosystems to expand stakeholder alignment and uncover new opportunities
- Monitor customer health using utilization metrics, leading indicators, and analytics tools including Tableau, SFDC, Clari, and Hex
- Deliver impactful quarterly and executive business reviews with an executive mindset
- Articulate platform value across multiple technical components including cloud gateways, API management, and related solutions
- Manage renewal timelines, identify expansion opportunities, and maintain accurate forecasting hygiene
What We're Looking For
- Proven experience as a senior-level Customer Success Manager with a track record of driving strategic accounts
- Customer obsession with the resilience to overcome setbacks and relentlessly pursue customer goals
- Strong analytical mindset with proficiency in data-driven decision making and customer health monitoring
- Curiosity and active listening skills to ask probing, open-ended questions that uncover root causes
- Ability to manage multiple high-priority customers simultaneously while maintaining attention to detail
- Experience navigating complex organizational structures and building executive-level relationships
- Technical fluency with API technologies, cloud platforms, and enterprise infrastructure solutions
- Deeply collaborative approach focused on shared company goals rather than individual wins
- Experience with CRM platforms (Salesforce), analytics tools, and customer success technologies
- Excellent presentation and communication skills in both French and English
How We Work With You
Get A Job.ai serves as the exclusive recruiting partner for this confidential engagement. When you apply through our platform, one of our specialized recruiters will conduct an initial screening to understand your background and ensure alignment with the role requirements. If there's a strong match, we will submit your profile to our client and coordinate all subsequent interview stages.
Please apply only through Get A Job.ai. Do not attempt to contact the client directly, as we manage all candidate communications for this search.
Pay
Compensation details will be discussed during the screening process with our recruiting team.
Equal Opportunity: Get A Job.ai is committed to building diverse and inclusive teams. We encourage applications from candidates of all backgrounds and experiences.
Apply with Get A Job.ai
A recruiter will review your profile and submit you to the client. Do not contact the client directly.
Apply through Get A Job.ai. A recruiter will review your profile and submit you. Do not contact the client directly.
Apply through Get A Job.ai. A recruiter will review your profile and submit you.
Local insights for this role are preparing — this section updates automatically in a few seconds (or refresh).
Listing facts
- Role Staff Customer Success Manager
- Employer Get A Job.ai
- Location France
- Type Full Time
- Pay (from listing) Pay not listed
- Posted September 5, 2026
- Apply by October 5, 2026
- Country France
- Overview Full job description on this page (432 words)
Facts above come from this job record on Get A Job.AI — not copied from third-party review sites.
Typical work in Customer Success Manager
Independent occupational context from O*NET (U.S. public-domain labor data). This is about the occupation, not a rewrite of this employer's posting.
- Supervise the work of office, administrative, or customer service employees to ensure adherence to quality standards, deadlines, and proper procedures, correcting errors or problems.
- Resolve customer complaints or answer customers' questions regarding policies and procedures.
- Provide employees with guidance in handling difficult or complex problems or in resolving escalated complaints or disputes.
- Review records or reports pertaining to activities such as production, payroll, or shipping to verify details, monitor work activities, or evaluate performance.
- Discuss job performance problems with employees to identify causes and issues and to work on resolving problems.
- Prepare and issue work schedules, deadlines, and duty assignments for office or administrative staff.
Limited public data for this employer
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Occupation family: Customer Success Manager
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