IT Support Intern

Responsibilities

We are representing a confidential market intelligence firm seeking an IT Support Intern to join their Paris office. Reporting to the Head of Security, you will serve as the day-to-day IT point of contact across all teams, ensuring a reliable, secure, and well-equipped working environment for every employee.

Your responsibilities will include:

• Handling support requests through the ticketing system, diagnosing and resolving hardware and software incidents both on-site and remotely
• Providing on-site support in Paris for workstations, laptops, peripherals, meeting rooms, and network connectivity issues
• Managing onboarding and offboarding processes: preparing and configuring equipment, creating accounts, and handling device distribution and recovery
• Administering user account lifecycles through Microsoft 365 / Entra ID, including access rights and group memberships
• Maintaining the device inventory, servicing equipment, anticipating obsolescence, and planning renewals
• Deploying and tracking device compliance through MDM tools (Intune), including enrollment, encryption, patching, and configuration
• Documenting and improving IT procedures for provisioning, support, and change management
• Contributing to compliance goals (SOC 2, ISO 27001) by securing the device fleet
• Supporting budget optimization efforts for licenses, hardware, and vendors

What We're Looking For

• Currently in the last year of a Bachelor's or Master's degree in a related field, ideally seeking an end-of-studies internship
• Prior experience in IT support through internship, project, or apprenticeship is a plus; motivated candidates without experience are welcome
• Comfortable troubleshooting Windows and macOS environments
• Basic knowledge of Microsoft 365 administration is a plus
• Exposure to MDM/endpoint management tools (Intune or similar) is an asset, or a strong willingness to learn
• Methodical and service-oriented with excellent documentation habits
• Fluent in English; working proficiency in French is strongly preferred
• Able to work on-site in Paris
• Reliable and trustworthy, as the role involves administrative rights and account management

How We Work With You

Our talent team at Get A Job.ai will guide you through the entire process. Once you apply through our platform, a recruiter will screen your profile and conduct an initial conversation. If there's a strong match, we will submit your candidacy to our client. The client's interview process includes a technical test, an intro call with their talent team, a technical interview with the Head of Security, final on-site interviews with management and HR, and a reference check.

Important: Please do not attempt to contact the client directly. All communication and coordination will be managed through Get A Job.ai to ensure a professional and organized process.

Pay

Compensation details will be discussed during the screening process with our recruiting team.

This is a hands-on internship with real mentoring and the potential to convert into a permanent role for strong performers. You'll gain valuable experience across IT infrastructure and cybersecurity in a modern tech environment, working from offices in central Paris alongside a young, international team.

Get A Job.ai is an equal opportunity recruiter. We welcome and encourage applications from candidates of all backgrounds.