Sr Business Systems Analyst- Document Management Systems (US, Remote)

About This Opportunity

We are representing a confidential medical device organization seeking a Senior Business Systems Analyst specializing in Document Management Systems for a remote position based in the United States. Our client is a global leader in their field, and this role will work directly with IT teams and business partners to facilitate process improvements and support enterprise document management solutions.

As a senior analyst, you will serve as a subject matter expert for document management systems, working closely with Quality, Manufacturing Engineering, Product Engineering, Operations, and other business teams to ensure reliable delivery of document and content management capabilities across the organization.

Responsibilities

• Develop deep understanding of business areas, document lifecycles, records processes, and workflows to recommend solutions and build high-quality requirements
• Serve as subject matter expert for enterprise Document Management Systems, including content management, metadata, security, user administration, workflows, document lifecycles, integrations, and platform operations
• Participate in application analysis, configuration, testing, management, and maintenance in an enterprise environment
• Manage access administration, user onboarding, issue resolution, patching, and performance monitoring
• Support reliability, backup, disaster recovery, and business continuity initiatives
• Lead and participate in project delivery, ensuring stability, integration, and integrity of production systems
• Coordinate application needs from back-end platforms through user interface
• Create artifacts including business case documentation, scope documentation, functional requirements, process flows, and test cases
• Provide Level 2 and Level 3 on-call coverage support
• Benchmark current and future processes against industry best practices and contribute to roadmap development
• Lead process improvements and collaborate with cross-functional teams on global projects
• Mentor junior analysts and provide technical training assistance
• Support user acceptance testing and user training activities
• Ensure adherence to Quality System Procedures and Change Control processes

What We're Looking For

Required Qualifications:

• Bachelor's degree
• 5+ years of relevant business systems analyst experience
• Excellent communication skills and customer service orientation
• Strong technical project management skills
• Experience supporting enterprise applications
• Understanding of major functions in a global organization
• Ability to understand technical options, limitations, costs, and risks
• Experience with cloud technology concepts including SaaS, PaaS, and IaaS

Preferred Qualifications:

• Experience with OpenText Documentum platform and Documentum D2 Life Sciences Quality and Manufacturing
• Experience delivering or supporting validated applications and systems
• Experience with PTC Windchill platform and document management
• Manufacturing environment experience (medical device manufacturing is a plus)
• Experience with related enterprise platforms such as Learning Management Systems, Quality Management Systems, Manufacturing Execution Systems, ERP solutions, or business intelligence tools
• Professional certification in Agile methodologies
• Business analysis certification (CBAP) or certifications in APICS, PMP, SAP, Salesforce, or Microsoft
• Experience with test management and automation tools
• Previous involvement in deployment or optimization of an ERP system
• Experience working in matrix structure projects

How We Work with You

Our talent team at Get A Job.ai partners with leading organizations to connect exceptional candidates with outstanding opportunities. When you apply through our platform, a dedicated recruiter will review your qualifications and conduct an initial screening. If there's a strong match, we will submit your profile to our client for consideration. Please note that all applications must come through Get A Job.ai—do not contact the client directly, as we are managing this search exclusively.

Pay

Compensation details will be discussed during the screening process based on experience and qualifications.

Equal Employment Opportunity: Get A Job.ai is committed to providing equal employment opportunities to all applicants regardless of race, color, religion, age, sex, sexual orientation, gender identity, national origin, disability, protected veteran status, or any other status protected by law.