Senior Sales Operations Manager

About This Opportunity

We are representing a confidential SaaS client in their search for a Senior Sales Operations Manager. This is a pivotal role supporting sales excellence through process optimization, cross-functional coordination, and sales technology management. You'll work closely with Account Executives, Customer Success Managers, sales leadership, and multiple operational teams to drive efficiency and performance across the revenue organization.

This is a fully remote position based in the United States.

Responsibilities

• Design and implement scalable sales processes and systems to enhance productivity for Account Executives and CSMs while increasing leadership visibility into performance metrics
• Lead territory planning and strategic account allocation, aligning sales representatives with accounts based on compensation structures and designated territories
• Own and improve the RFP response process, coordinating with sales teams and other departments to streamline workflows and systems
• Manage the Bid Desk function, collaborating with Account Executives, Sales Engineers, sales leaders, product management, and engineering to evaluate and approve/reject non-standard customer requirement requests
• Develop, distribute, and automate key sales metrics and alerts requiring leadership attention, providing actionable insights into sales performance
• Partner with the Salesforce Admin team and Marketing Operations to maintain and optimize the CRM database and go-to-market technical stack
• Oversee sales technology evaluation and adoption, ensuring effective usage across the sales organization
• Lead Salesforce enhancements including custom development, integration projects, and data quality initiatives
• Conduct regular audits to identify and resolve data issues while maintaining high data quality standards
• Leverage AI tools to improve sales efficiency and automation

What We're Looking For

• BA/BS degree with 8+ years of experience in Sales Operations, Sales Leadership, or Business Process Engineering; consulting experience is a plus
• Proven track record designing and implementing sales processes and go-to-market systems at SaaS companies
• Experience managing operations across multiple global offices is highly desirable
• Deep expertise with CRM systems (particularly Salesforce) and sales methodologies
• Excellent analytical and problem-solving capabilities with strong financial acumen
• Outstanding project management skills with the ability to drive multiple initiatives simultaneously
• Exceptional communication and stakeholder management abilities across all organizational levels
• Strategic thinker with a continuous improvement mindset and passion for sales technology
• Highly adaptable and fast learner, comfortable in changing environments
• Strong prioritization skills with the ability to manage tasks efficiently in a fast-paced setting

How We Work With You

Our talent team at Get A Job.ai partners exclusively with leading technology companies to identify exceptional operations professionals. When you apply through our platform, a dedicated recruiter will review your background and conduct an initial screening. If there's a strong match, we'll submit your profile to our client and guide you through their interview process. Please apply only through Get A Job.ai—do not contact the client directly.

Pay

Compensation details will be discussed during the screening process based on your experience and qualifications.

Get A Job.ai is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all candidates regardless of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.