Senior Product Designer

About This Opportunity

We are representing a confidential AI-powered customer experience platform based in London. Our client is at the forefront of transforming customer service through AI agents and automation, serving millions of users worldwide. They're seeking a Senior Product Designer who can bring exceptional craft, systems thinking, and pixel-perfect execution to their most strategic product areas.

This is a hands-on, craft-heavy role for a world-class individual contributor designer—not a strategy-only or people-management position. You'll be shaping cutting-edge AI experiences across multiple surfaces while working within a design-led culture where designers drive decisions from day one.

Responsibilities

• Own end-to-end design for high-impact product areas from concept to execution
• Define new interaction patterns and design paradigms for AI-powered tools and automation features
• Sketch, prototype, and test ideas at different fidelities to validate design decisions
• Collaborate closely with engineers and product managers to define problems, move quickly, and deliver high-quality solutions
• Maintain high standards of craft while balancing speed and execution
• Contribute to design culture by mentoring others, pushing for excellence, refining processes, and sharing knowledge
• Design for multiple surfaces including desktop, mobile, chat interfaces, and AI-first experiences

What We're Looking For

Must-Have Experience:

• Proven track record of shipping complex, high-quality software products
• Strong portfolio demonstrating expertise in interaction design, product thinking, and pixel-perfect execution
• Experience designing for multiple surfaces—desktop, mobile, chat interfaces, AI-first and emerging experiences
• Ability to balance speed and detail—knowing when to move fast and when to obsess over the last 1%
• End-to-end thinking from big-picture systems design to the smallest interaction details
• Technical understanding with ability to build prototypes (experience with tools like Framer, Figma, or code)
• Exceptional taste and ability to recognize and push for great design
• Strong storytelling skills—articulating design decisions with clarity and conviction
• High degree of agency, ownership, and autonomy—you don't wait to be told what to do

This role is not suitable if you:

• Prefer strategy, research, or system design over hands-on execution
• Need significant direction or structured processes—this role requires thriving in ambiguity
• Don't obsess over details and pixel-perfect execution
• Primarily work on marketing sites rather than deep, functional software experiences

Success in this role means:

• Your work becomes a reference point for exceptional craft and taste
• You've shipped products with major business impact
• You operate autonomously and proactively identify what needs to be done
• Engineers appreciate your clear, considered, and implementable designs
• Your peers trust your judgment on quality and execution

How We Work with You

As Get A Job.ai's talent team, we partner with innovative technology companies to connect them with exceptional design talent. Here's our process:

• Submit your application through the Get A Job.ai platform along with your portfolio
• Our recruiting team will review your experience and conduct an initial screen
• If there's a strong match, we'll submit your profile to our client for consideration
• Our client conducts a thorough but efficient interview process (typically 4 weeks maximum)
• Please do not contact the client directly—all communication flows through Get A Job.ai to ensure the best experience for everyone

The client operates on a hybrid working policy with employees in the office at least three days per week in London.

Pay

Compensation details will be discussed during the screening process and will be commensurate with experience and location.

Equal Opportunity

Get A Job.ai is committed to inclusive recruiting practices. We welcome applications from candidates of all backgrounds and work with our clients to ensure fair, merit-based hiring processes.