Senior Accounting Manager

PolyAI, a SaaS leader in conversational AI for customer service automation, is hiring a Senior Accounting Manager to establish and lead the financial control function for our expanding United States operations. This full-time role is based in the United States.

Position Summary

We are seeking our first dedicated accounting leader to own the complete US financial control function. You will manage month-end close, tax compliance, payroll administration, and audit coordination for our US and Canadian entities, while partnering with our established global finance team in the UK. This is a hands-on position for someone who solves problems independently, brings recommendations rather than just escalating issues, and thrives in a lean environment.

What You'll Do

• Execute monthly close for US and Canadian operations, managing journal entries, accruals, reconciliations, and timely delivery aligned to the global calendar
• Administer payroll and benefits for both countries via Rippling, including new hire setup, multi-state withholding, and W-2 reporting
• Own multi-state sales tax compliance via Anrok, including registrations, return preparation, and filing
• Serve as primary contact with external tax advisors for federal, state, and local income tax filings and estimated payments
• Lead the annual external audit, preparing schedules and responding to auditor requests
• Apply ASC 606 revenue recognition standards to SaaS subscription contracts and maintain consistent accounting treatment
• Manage additional compliance obligations including 1099 reporting, state filings, and business licenses
• Partner with the US FP&A team, providing timely actuals and analysis for budgeting and forecasting
• Identify opportunities to streamline accounting workflows through process automation and AI tools

Qualifications

• Eight or more years in progressive accounting roles, including substantial tenure working in industry operations rather than exclusively at public accounting firms
• Hands-on background in the SaaS sector is critical—you grasp subscription-based revenue models, deferred income patterns, annual recurring revenue mechanics, and the distinct accounting complexities of software-as-a-service businesses
• CPA credential strongly preferred
• Demonstrated proficiency with ASC 606 revenue recognition principles when applied to SaaS subscription agreements
• Practical experience managing multi-state US sales tax compliance and filings
• Background supporting or leading annual external financial audits
• Proficiency with contemporary SaaS financial systems such as Campfire, NetSuite, Rippling, Brex, or Tipalti
• Demonstrated engagement with AI-powered tools to enhance accounting operations
• Sound judgment in determining escalation needs and delivering options alongside recommendations rather than open questions
• Polished written communication skills for asynchronous teamwork with the UK-based finance group

Why Join PolyAI

PolyAI is transforming customer service through lifelike voice assistants deployed by leading global brands. As our first US accounting leader, you'll build the function from the ground up and influence our accounting infrastructure as we scale. We offer competitive compensation ($130,000–$155,000 based on experience), equity participation, comprehensive health and life insurance, 401(k) contributions, flexible PTO plus 11 holidays, professional development funding, work-from-home setup allowance, enhanced parental leave, fertility support, and menopause care. Join a mission-driven team pioneering automation at scale.

Apply Today

To apply, complete your application directly on this page, or you'll be redirected to the employer's application platform to finish submitting there.