Private Duty Care Coordinator

Join Phoenix Home Care and Hospice as a Private Duty Care Coordinator in Springfield, Missouri, where you'll play a vital role in organizing and overseeing in-home care services for our clients. This full-time position offers the opportunity to make a direct impact on patients' lives while ensuring seamless coordination between care teams, families, and medical professionals.

Position Summary

As a Private Duty Care Coordinator, you'll serve as the central point of contact for care quality and team efficiency. Your role bridges patient needs with caregiver resources, ensuring personalized, consistent care in our clients' homes throughout the Springfield area. You'll coordinate schedules, manage documentation, communicate with families, and work collaboratively with clinical staff to deliver excellent private duty care services.

Day-to-Day Responsibilities

• Schedule and coordinate caregiving staff for client assignments, ensuring adequate coverage and continuity of care
• Respond to patient and family inquiries, addressing concerns and updates about their care plans
• Maintain accurate and complete client records, care notes, and service documentation
• Communicate with nurses, physicians, and other healthcare professionals regarding client status and care adjustments
• Conduct initial client assessments to understand care needs and preferences
• Monitor care quality by conducting follow-ups with clients and care staff
• Handle administrative tasks including billing support, paperwork processing, and compliance documentation

What You Bring

• Strong organizational skills with the ability to manage multiple client cases simultaneously
• Excellent communication abilities, both written and verbal
• Customer service mindset with genuine compassion for clients and families
• Experience in healthcare, home care, nursing, or a related field (preferred)
• Proficiency with electronic health records and office software systems
• Ability to remain calm and problem-solve under pressure
• Reliable transportation and availability to travel within Springfield as needed

Working at Phoenix Home Care and Hospice

Phoenix Home Care and Hospice is committed to providing compassionate, high-quality in-home care services to Springfield residents. We believe that meaningful work happens when care coordinators, caregivers, and families work together. We foster an environment where your contributions directly improve patient outcomes and quality of life, and we invest in supporting your professional growth and well-being.

Applying for This Role

To apply, complete your application directly on this page, or you'll be redirected to the employer's application platform to finish submitting there.