Client Solutions Director (Advertising & Creative Operations)

Responsibilities

We are representing a confidential marketing operations organization seeking a Client Solutions Director to lead critical new business and client implementation initiatives across EMEA. This is an 18-month fixed-term contract with potential to extend, based primarily remote in Germany with regular business travel across the region.

In this role, you will bridge technical teams, commercial functions, and new business development to deliver strategic objectives. Key responsibilities include:

• Gathering, documenting, and analyzing business requirements for new client accounts, working closely with stakeholders to ensure accurate scoping and costing
• Translating client business needs into actionable workflows for both client-facing and technical teams
• Evaluating existing processes and recommending enhancements for efficiency, cost reduction, and improved outcomes
• Collaborating with technical and business teams to design solutions that align with overall strategic goals
• Creating commercial models that effectively deliver proposed workflows
• Leading new client pitches and ensuring smooth transitions to implementation and setup phases
• Serving as a liaison between stakeholders and technical teams to facilitate effective communication and alignment
• Analyzing data to support decision-making and creating measurement processes for new client engagements
• Preparing reports and presentations to convey findings and recommendations for new solutions

What We're Looking For

Our client requires a seasoned professional with 10-15 years of experience in solution design, process optimization, operations, technical consulting, or similar roles within the advertising, creative agency, production, or digital content operations space.

Essential requirements:

• Fluency in German or Spanish (in addition to English)
• Proven track record in advertising, creative agency, production, or digital content operations environments
• Strong problem-solving mindset with the ability to translate business challenges into operational and technical solutions
• Excellent communication and stakeholder management skills, with confidence to lead conversations during pitches and onboarding
• High attention to detail and strong analytical capabilities
• Proactive approach to identifying risks and opportunities
• Comfortable working cross-functionally and remotely across multiple markets and teams
• Experience leading new client setups and implementation projects from pitch through to delivery

How We Work With You

When you apply through Get A Job.ai, our talent team will review your application and conduct an initial screening to understand your experience and career goals. If there's a strong match, we will submit your profile to our client for consideration. Throughout the process, we'll keep you informed and provide guidance.

Please apply exclusively through Get A Job.ai—do not contact the client directly, as all applications must come through our recruitment process.

Pay

Compensation details will be discussed during the screening process based on your experience and qualifications.

Get A Job.ai is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees and candidates.