Business Process Analyst

About This Opportunity

Our talent team at Get A Job.ai is representing a confidential fintech organization in their search for a Business Process Analyst. This position is based in Milton Keynes and offers an excellent opportunity to shape operational excellence within a fast-growing financial services environment.

We're looking for someone who can bridge the gap between process documentation, change management, and operational assurance—ensuring that procedures remain current, compliant, and effectively embedded across teams.

Responsibilities

• Support operational teams in maintaining and updating procedures when changes are introduced or during routine reviews
• Execute procedure updates on behalf of teams and coordinate review and sign-off from owners and approvers
• Maintain robust governance of all processes and procedures, ensuring proper documentation, version control, and storage
• Attend product team demonstrations to identify impacts on existing processes and ensure changes are properly documented
• Lead and participate in monthly procedure review meetings, documenting outcomes and distributing notes to stakeholders
• Support quarterly FAQ review processes to keep knowledge base current and accurate
• Contribute to cross-functional digitalization initiatives for policy and procedure management, including evaluation of new technology solutions
• Assist operations management with change implementation through document analysis, requirements workshops, business process descriptions, and workflow analysis

What We're Looking For

• Strong understanding of business process analysis and documentation best practices
• Excellent verbal and written communication skills with ability to engage effectively across all organizational levels
• Experience developing and maintaining professional relationships to drive business performance
• Proven ability to meet deadlines while managing time and resources efficiently
• Collaborative approach with commitment to achieving team and organizational goals
• Problem-solving mindset with ability to generate innovative solutions to operational challenges
• Strong team player who provides support during challenging periods
• Demonstrated integrity and professional conduct
• Flexibility and adaptability in a dynamic business environment
• Understanding of business environments, particularly in financial services or regulated industries

How We Work With You

Candidates apply directly through the Get A Job.ai platform. Our recruiting team will screen your application and conduct an initial interview to understand your experience and career goals. If there's a strong match, we'll submit your profile to our client for consideration. Please do not attempt to contact the hiring organization directly, as all communication must flow through Get A Job.ai to ensure a fair and coordinated process.

Pay

Compensation details will be discussed during the screening process based on your experience and qualifications.

Equal Opportunity

Get A Job.ai is committed to inclusive recruiting practices. We encourage applications from candidates of all backgrounds and experiences. If you don't meet every qualification listed but believe you'd be a strong fit, we still want to hear from you.