- Company: Get A Job.ai
- Location: London
- Salary: Pay not listed
Website Get A Job.ai
Represented by Get A Job.ai
About This Opportunity
Our talent team is representing a confidential fintech organization that is scaling a lending product focused on expanding access to credit for underserved communities. This is a London-based hybrid role (3 days in office) for an Operations Associate who will be instrumental in building and automating operational processes from the ground up.
This client is in a high-growth phase, combining hands-on operational work with cutting-edge automation and AI integration. You'll work directly with customers, partners, and cross-functional teams while helping design highly automated workflows that set new standards in the lending space.
Responsibilities
- Execute day-to-day operations for a lending product, including customer queries, underwriting decisions, and collections management
- Ensure smooth, reliable experiences for customers and partner stakeholders across all touchpoints
- Identify and implement process improvements that increase speed, reliability, and cost-efficiency without compromising service quality
- Build automation and AI-powered workflows directly into operations using best-in-class tools
- Collaborate with engineering and product teams to design scalable operational systems
- Work with data to inform decisions and measure operational performance
What We're Looking For
Must have:
- Experience working in fast-paced, regulated environments such as fintech startups or consulting
- Strong analytical skills with comfort using data to drive decisions
- Demonstrated experience using AI tools to create improvements and drive operational developments
- Excitement about building highly automated, AI-enabled operations rather than just following existing processes
- High agency and ability to operate effectively in ambiguous situations
- Strong organizational skills and attention to detail
- Genuine care for delivering excellent customer experiences
Nice to have:
- Familiarity with tools such as Linear, Google Suite, Notion, Intercom, or Claude
- Experience with automation platforms and AI assistants
Please note: Visa sponsorship is not available for this position.
How We Work With You
When you apply through Get A Job.ai, a member of our recruiting team will review your application and conduct an initial screening. If there's a strong match, we'll submit your profile to our client for consideration. The client's interview process typically includes a call with their talent team, a past experience interview with the hiring manager, and an onsite visit with case study and culture interviews.
Please apply exclusively through Get A Job.ai and do not contact the client directly, as we are managing this search on their behalf.
Pay
Compensation details will be discussed during the screening process with our team.
Equal Opportunity: Get A Job.ai is committed to fair hiring practices. We encourage applications from candidates of all backgrounds, identities, and experiences.
Apply with Get A Job.ai
A recruiter will review your profile and submit you to the client. Do not contact the client directly.
Apply through Get A Job.ai. A recruiter will review your profile and submit you. Do not contact the client directly.
Apply through Get A Job.ai. A recruiter will review your profile and submit you.
Terms used in this posting
- hybrid
- A work arrangement combining both in-office and remote/at-home work, typically on a set schedule.
Explore Get A Job.ai online
Working in London, UK
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London is the capital and largest city of England and the United Kingdom, with a population of 9.1 million people in 2024. Its wider metropolitan area is the largest in Western Europe, with a population of 15.4 million. London stands on the River Thames in southeast England, at the head of a 50-mile (80 km) tidal estuary down to the North Sea, and has been a major settlement for nearly 2,000 years. Its ancient core and financial centre, the City of London, was founded by the Romans as Londinium and has retained its medieval boundaries. The City of Westminster, to the west of the City of London
England is a country that is part of the United Kingdom. It is located on the island of Great Britain, of which it covers about 62%, and more than 100 smaller adjacent islands. England shares a land border with Scotland to the north and another land border with Wales to the west, and is surrounded by the North Sea to the east, the English Channel to the south, the Celtic Sea to the south-west, and
Nearby green space: 12 parks within 1.5km — closest is Whitehall Garden (364m). via OpenStreetMap
Nearest public transit: Charing Cross (station, 41m). via OpenStreetMap
- Elevation 18m (59 ft)
Source: Wikipedia (state)
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Listing facts
- Role Operations Associate
- Employer Get A Job.ai
- Location London
- Type Full Time
- Pay (from listing) Pay not listed
- Posted September 8, 2026
- Apply by October 8, 2026
- Overview Full job description on this page (410 words)
Facts above come from this job record on Get A Job.AI — not copied from third-party review sites.
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Occupation family: Operations Associate
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