People Ops Manager

About This Opportunity

We are representing a well-funded fintech organization in their search for a People Operations Manager. Our client is building innovative financial infrastructure for business owners and has experienced rapid growth since launching publicly. This is a rare opportunity to join a high-caliber team at an inflection point, where your work will directly shape how the company scales.

As People Operations Manager, you will own and refine the core people processes that support a fast-growing organization. This includes performance management, employee lifecycle operations, compliance, and manager enablement. You'll work closely with leadership to build clear, effective systems that balance structure with agility.

Responsibilities

• Own and continuously improve people operations processes across the full employee lifecycle, from onboarding through offboarding
• Design, launch, and refine performance review cycles, calibration processes, and related documentation
• Track and report on key people metrics including review completion, headcount movements, and onboarding progress
• Administer and optimize people systems, documentation, and workflows across HRIS, payroll, benefits, and employee records
• Ensure people processes are compliant, well-documented, and scalable across multiple states, teams, and growth phases
• Manage employment documentation, policy administration, and coordination with legal or external partners
• Support compensation and promotion cycle logistics, including tracking, documentation, and process coordination
• Partner with managers on employee relations matters, performance follow-up, and organizational changes
• Identify operational gaps and implement practical systems that improve consistency and execution

What We're Looking For

• 5–8+ years of experience in people operations, HR operations, or a people generalist role within a high-growth startup or scale-up environment
• Strong track record building and running performance review processes and manager-facing people workflows
• Hands-on systems thinker who thrives on building from scratch and improving existing workflows
• Proven ability to introduce structure in fast-moving environments without over-engineering processes
• Solid understanding of employee lifecycle operations, compliance fundamentals, and people documentation best practices
• Highly organized and detail-oriented with strong operational judgment and consistent follow-through
• Comfortable handling sensitive employee situations with discretion, sound judgment, and professionalism
• Experience working in mission-critical or regulated environments is a plus

Location & Work Arrangement

This role is available in San Francisco, Miami, New York, or fully remote within the USA.

How We Work With You

Get A Job.ai is representing our client in this confidential search. When you apply through our platform, one of our recruiters will conduct an initial screening to understand your background and ensure alignment with the role. If there's a strong match, we will submit your profile to the client for consideration and guide you through their interview process.

Please do not attempt to contact the client directly. All applications and inquiries should come through Get A Job.ai to ensure a coordinated and professional process.

Pay

Compensation details will be discussed during the screening process and are competitive with high-growth fintech standards. Our client offers meaningful equity participation for employees who contribute to building something significant.

Equal Opportunity

Get A Job.ai is committed to inclusive hiring practices. We work with clients who value diverse perspectives and equitable opportunities for all qualified candidates.