- Company: Get A Job.ai
- Location: Poland
- Salary: Pay not listed
- Work type: Remote
Website Get A Job.ai
Represented by Get A Job.ai
About This Opportunity
We are representing a confidential luxury retail organization seeking Junior Customer Service Specialists for a fixed-term contract running from October 14th, 2026, until February 28th, 2027. This is an excellent opportunity to gain international customer service experience in a multilingual environment while working remotely from Poland.
Our client operates global business services across multiple continents, delivering high-quality support to customers worldwide. You'll be part of a diverse team handling inquiries across various channels and languages.
Responsibilities
- Deliver high-quality customer service via email, phone, and chat channels
- Build and nurture customer relationships by understanding needs and resolving queries efficiently
- Maintain thorough knowledge of products, policies, and processes to support customer inquiries
- Contribute to service quality improvements by identifying and submitting process enhancement suggestions
- Follow up with customers to ensure complete issue resolution
- Handle sensitive customer information in full compliance with GDPR and local regulations
- Act as a customer advocate when collaborating with internal departments
What We're Looking For
Required:
- Fluency in English and at least one of the following languages at B2 level or higher: Dutch, French, German, Italian, Spanish, Portuguese, or Greek
- Strong customer service orientation with quick learning ability
- High degree of accuracy and attention to detail
- Excellent communication and cooperation skills
- Strong cultural awareness and sensitivity
Preferred:
- Experience with SAP and/or service management tools such as ServiceNow
- Comprehensive understanding of the local culture of supported countries
- Previous work experience in a virtual, multi-national setup
- Knowledge of eCommerce business operations
How We Work With You
When you apply through Get A Job.ai, our recruiting team will review your qualifications and conduct an initial screening. If your profile matches the client's requirements, we will submit your application on your behalf and guide you through the interview process. Please do not contact the client directly—all communication flows through our talent team to ensure a professional experience for everyone involved.
Pay
Compensation details will be shared via email with candidates selected for interviews.
Benefits through our client include: learning and career development programs, global employee assistance program, hybrid and flexible work options, paid volunteering leave, employee discount programs, private medical coverage, life insurance, benefits platform, employee social fund, and recognition awards.
Get A Job.ai is an equal opportunity recruiter. We are committed to fair, inclusive recruitment practices and connecting talented professionals with organizations that value diversity and belong.
Apply with Get A Job.ai
A recruiter will review your profile and submit you to the client. Do not contact the client directly.
Apply through Get A Job.ai. A recruiter will review your profile and submit you. Do not contact the client directly.
Apply through Get A Job.ai. A recruiter will review your profile and submit you.
Terms used in this posting
- hybrid
- A work arrangement combining both in-office and remote/at-home work, typically on a set schedule.
Explore Get A Job.ai online
Working in Poland
Poland, officially the Republic of Poland, is a country in Central Europe. It extends from the Baltic Sea in the north to the Sudetes and Carpathian Mountains in the south, and borders Lithuania and Russia to the northeast; Belarus and Ukraine to the east; Slovakia and the Czech Republic to the south; and Germany to the west. The territory has a varied landscape, diverse ecosystems, and a temperate climate. Poland is composed of sixteen voivodeships and is the fifth most populous member state of the European Union (EU), with over 38 million people, and the fifth largest EU country by land area
🇵🇱 Relocation safety for Poland: Very Safe — via Warnely, CC BY 4.0
National unemployment rate in Poland: 3.0% — via World Bank
GDP per capita in Poland: $28,420 — via World Bank
Consumer price inflation in Poland: 3.8% (annual) — via World Bank
Real GDP growth in Poland: 3.6% (annual) — via World Bank
Statutory minimum wage in Poland: €1,119/month — via Eurostat
Cost of living in Poland: 29.8% below the EU average — via Eurostat
Job vacancy rate in Poland: 0.7% — via Eurostat
Average hours worked per year in Poland: 1,776 — via OECD
About this role & career path
Traits that fit this role
- Optimism
- Empathy
- Self-Control
- Social Orientation
- Cooperation
Source: O*NET Work Styles (Distinctiveness Rank).
Typical preparation needed: Job Zone 1-2: Very Little to Some Preparation Needed. Usually requires a high school diploma or GED, though some occupations may not. — via O*NET
Source: O*NET (public-domain bulk data)
Salary & compensation
Workers in Office & Administrative Support occupations earn a national median of $39,669 — via US Census ACS / Data USA
Job details above are provided by the employer/source. The sections on this page are compiled from public data sources with AI assistance.
Accommodations: if you need a workplace accommodation to apply for or perform this job, see ADA.gov or EEOC.gov for guidance on your rights and how to request one.
Listing facts
- Role Junior Customer Service Specialist (multilingual, fixed-term contract)
- Employer Get A Job.ai
- Location Poland · Remote-friendly
- Type Full Time
- Pay (from listing) Pay not listed
- Posted September 2, 2026
- Apply by October 2, 2026
- Country Poland
- Overview Full job description on this page (391 words)
Facts above come from this job record on Get A Job.AI — not copied from third-party review sites.
Typical work in Customer Service Specialist
Independent occupational context from O*NET (U.S. public-domain labor data). This is about the occupation, not a rewrite of this employer's posting.
- Confer with customers by telephone or in person to provide information about products or services, take or enter orders, cancel accounts, or obtain details of complaints.
- Keep records of customer interactions or transactions, recording details of inquiries, complaints, or comments, as well as actions taken.
- Check to ensure that appropriate changes were made to resolve customers' problems.
- Contact customers to respond to inquiries or to notify them of claim investigation results or any planned adjustments.
- Determine charges for services requested, collect deposits or payments, or arrange for billing.
- Complete contract forms, prepare change of address records, or issue service discontinuance orders, using computers.
Limited public data for this employer
We only show facts we can ground in public sources (Wikidata, O*NET, news/discussion links, or this listing). We do not invent Glassdoor-style ratings, salaries, or testimonials when data is thin. Use the listing facts, occupation context, and related openings below while we continue researching.
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Occupation family: Customer Service Specialist
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