Senior EV Field Service Engineer – UK

About This Opportunity

We are representing a confidential renewable energy technology company seeking a Senior EV Field Service Engineer to support their growing electric vehicle charging infrastructure across the UK. This role offers the opportunity to become an early specialist in EV engineering with significant scope for career growth, including the potential to help build and lead a local engineering team in the future.

Based in Milton Keynes, this position involves approximately 60% travel, with around three days per week spent on customer sites throughout the UK. You will serve as a trusted technical partner, delivering both remote and on-site support to ensure reliable operation of EV charging solutions.

Responsibilities

• Proactively monitor commissioned EV chargers remotely to identify and resolve potential issues before they impact operations
• Diagnose and troubleshoot charger malfunctions, communication issues, and electrical, electronic, or control-system faults
• Resolve communication problems with local inverters, energy meters, onboard controllers, and customer SCADA systems
• Implement proactive maintenance actions including remote reboots, configuration changes, and firmware updates to maximise fleet availability
• Coordinate and execute commissioning activities for new EV chargers, working with installers, electricians, platform technicians, and other stakeholders
• Integrate EV chargers into customer systems, including local grids, EMS controllers, OCPP backends, and shared-meter arrangements
• Lead on-site troubleshooting for complex technical issues and replace faulty components in compliance with electrical safety regulations
• Identify and document recurring quality issues, providing practical field insights to support continuous product improvement
• Maintain accurate customer, service, and issue records in internal systems
• Build strong expertise in monitoring and diagnostic tools to support proactive maintenance strategies

What We're Looking For

• Hands-on experience in electrotechnical or electrical engineering with strong practical troubleshooting and analytical skills
• Genuine interest in green technology and EV charging infrastructure
• Strong knowledge of TCP/IP networking and experience using command-line tools to diagnose network issues
• Experience with OCPP and Modbus-TCP communication protocols (highly desirable)
• Ability to interpret electrical single-line diagrams to diagnose system performance and faults
• Technical proficiency in Microsoft Excel and/or professional statistical-analysis software; Linux knowledge is a strong advantage
• Excellent communication skills, including the ability to support non-technical customers in troubleshooting situations
• English proficiency at B2 level or above; additional European languages are advantageous
• Must be based in the United Kingdom with ability to travel extensively across the country, plus occasional international travel for training or troubleshooting
• Existing right to work in the UK is required; visa sponsorship or relocation may be considered for exceptional candidates

How We Work With You

Get A Job.ai represents top-tier organisations seeking exceptional talent. When you apply through our platform, our recruiting team will conduct an initial screening to understand your background and career goals. If there's a strong match, we'll submit your profile to our client for consideration. Please do not contact the client directly, as all communications should flow through our talent team to ensure the best experience for everyone involved.

Pay

Compensation details will be discussed during the screening process based on your experience and qualifications.

Equal Opportunity

Get A Job.ai is committed to inclusive hiring practices and provides equal employment opportunities to all qualified applicants regardless of race, colour, religion, sex, national origin, age, disability, or any other protected characteristic.