Senior Delivery Manager, WebShop

About This Opportunity

We are representing a confidential technology client seeking a Senior Delivery Manager to bring operational discipline, cross-functional alignment, and execution clarity to their product development teams in London.

This role sits at the center of product delivery, working closely with product managers, engineers, designers, analytics teams, and marketing to ensure alignment on priorities, dependencies, timelines, and changes. You'll own the operating rhythm of the team while identifying and resolving broader operational challenges.

Responsibilities

• Facilitate cross-functional alignment between product, engineering, design, analytics, marketing, and other stakeholders to maintain visibility into dependencies, timelines, priorities, and risks
• Run and facilitate engineering scrum ceremonies including stand-ups, sprint planning, refinement, and retrospectives, ensuring meetings result in clear decisions and action items
• Build, maintain, and continuously improve team backlogs and roadmaps in partnership with product and engineering leadership
• Track blockers and risks through to resolution, identifying dependencies and sequencing challenges before they impact delivery
• Communicate changes to priorities, timelines, scope, and direction proactively and clearly, ensuring teams understand both what is changing and why
• Identify recurring execution challenges, process breakdowns, and operational gaps, working with leadership to define and implement systematic improvements
• Ensure important decisions and changes are documented and communicated consistently across impacted teams
• Create predictable and effective operating cadences that build confidence in the team's ability to execute against commitments

What We're Looking For

• Exceptional communication skills—both written and verbal—with the ability to facilitate discussions across technical, product, creative, and business teams
• Highly organized with exceptional ability to manage multiple initiatives, dependencies, stakeholders, and timelines simultaneously
• Proactive and diligent—you identify risks, gaps, and dependencies before they become urgent and consistently follow through on commitments
• Strategic and operational thinking—able to distinguish between isolated problems and systemic challenges, working with leadership to improve how teams operate
• Significant experience in project management, program management, product operations, or similar roles within technology or software organizations
• Strong understanding of Agile/Scrum development practices with experience managing product roadmaps, engineering backlogs, and cross-functional dependencies
• Experience working in complex organizations with multiple teams and stakeholders
• Experience in gaming, payments, e-commerce, or technology platforms is advantageous

How We Work With You

Candidates apply directly through Get A Job.ai. Our recruiting team will conduct an initial screening to understand your background and match you with the right opportunity. Once aligned, we'll submit your profile to our client and support you throughout the interview process. Please do not contact the client directly—all communication should flow through our talent team to ensure the best outcome for your application.

Pay

Compensation details will be discussed during the screening process based on your experience and the client's budget for this role.

Equal Opportunity: Get A Job.ai is committed to inclusive recruiting practices. We welcome applications from candidates of all backgrounds and work to ensure fair consideration throughout our process.