Principal Product Marketing Manager, Agentic AI

About This Opportunity

Our talent team is representing a confidential SaaS organization that is at the forefront of AI-powered customer experience solutions. This company works with some of the world's most recognized brands to ensure their AI deployments in contact centers are reliable, compliant, and trustworthy. As enterprises rapidly adopt agentic AI for customer interactions, our client provides the critical assurance layer that validates these systems before they reach end customers.

We are seeking a Principal Product Marketing Manager to own the go-to-market strategy for their agentic AI product portfolio. This is a high-impact individual contributor role with growth potential into team leadership as the organization scales.

Responsibilities

• Own positioning and messaging for agentic CX assurance products, developing narratives that resonate with technical and executive buyers
• Lead end-to-end product launches including launch tiering, sales enablement, content development, analyst briefings, and pipeline impact measurement
• Conduct buyer and market research through customer interviews, win/loss analysis, and analyst conversations to inform positioning
• Develop competitive positioning against AI evaluation tools, CCaaS-native testing platforms, and traditional QA approaches
• Build comprehensive sales enablement materials including pitch decks, discovery frameworks, objection handling, and demo narratives
• Create technical content such as solution briefs, analyst submissions, webinars, launch materials, and conference presentations
• Partner cross-functionally with Product, Sales, Demand Generation, and Customer Success teams
• Participate in sales calls to refine messaging based on real buyer conversations

What We're Looking For

Required Qualifications:

• 10+ years in B2B SaaS and AI product marketing, with at least 2 years at senior or lead level independently owning a product portfolio
• Proven track record of launching products that generated measurable pipeline and revenue impact
• Exceptional writing and presentation skills—concise, specific, and technically credible (samples will be requested)
• Ability to engage effectively with both technical product teams and executive buyers
• Experience with enterprise sales-led motions involving long sales cycles and multiple stakeholders

Strongly Preferred:

• Direct experience marketing agentic AI, LLM-based applications, AI evaluation, or AI governance products
• Understanding of AI concepts including non-determinism, hallucination risk, agent orchestration, and evaluation methodologies
• Background in customer experience or contact center technology (IVR, CCaaS, conversational AI, NLU)
• Experience in QA, testing, observability, or monitoring product categories
• Analyst relations experience with firms like Gartner, Forrester, or Everest Group

How We Work With You

When you apply through Get A Job.ai, our recruiting team will review your background and conduct an initial screening. If there's a strong match, we'll submit your profile to our client for consideration. We ask that you work exclusively through our team and not contact the client directly during the hiring process.

Pay

Compensation details will be discussed during the screening process based on experience and qualifications.

Equal Opportunity: Get A Job.ai is committed to inclusive hiring practices and evaluates all candidates based on qualifications and merit.