Praktikant Operations & Office Management (m/w/d)

About This Opportunity

Our talent team is representing a confidential healthcare organization in Berlin for a 6-month Operations & Office Management internship. Our client operates at the intersection of preventive healthcare, digital health services, and patient-centered solutions. This is an excellent opportunity for someone who thrives in a dynamic environment and enjoys both customer-facing responsibilities and behind-the-scenes operational support.

Responsibilities

• Process, track, and resolve customer support tickets while maintaining a friendly, solution-oriented communication style
• Manage complaints and refund requests, making goodwill decisions and communicating outcomes professionally via email and phone
• Coordinate with external service providers, review and compare quotes, and monitor costs and quality
• Purchase office materials and equipment, ensuring the team has everything needed for smooth daily operations
• Contribute ideas for office design and events to create a welcoming workspace environment
• Support project-based operational tasks that advance departmental and organizational goals

What We're Looking For

• Native-level German communication skills (written and spoken) and English proficiency at C1 level
• Strong organizational abilities with the capacity to juggle multiple tasks simultaneously and maintain a high sense of responsibility
• Quick learner who adapts rapidly to new topics and digital tools
• Customer-oriented mindset with the ability to remain calm and professional in challenging situations
• Technical aptitude and genuine interest in digital tools and process optimization
• Curious, eager to learn, and willing to pitch in on tasks beyond your immediate responsibilities
• Available for a 6-month internship commitment

How We Work With You

When you apply through Get A Job.ai, our recruiting team will review your profile and conduct an initial screening. If there's a strong match, we'll submit your application to our client for consideration. Please do not contact the organization directly—all communication flows through our team to ensure a professional and coordinated process.

Pay

Compensation details will be discussed during the interview process with our recruiting team.

Get A Job.ai is an equal opportunity recruiter. We welcome applications from candidates of all backgrounds and are committed to fostering an inclusive hiring process.