Membership Engagement Manager – LATAM

About This Opportunity

We are representing a confidential global technology association in their search for a Membership Engagement Manager based in Colombia. Our client works with hundreds of organizations across the telecommunications and digital services ecosystem to drive industry collaboration, standards development, and digital transformation initiatives.

This role requires a consultative account manager who can serve as a trusted advisor to member organizations while driving revenue growth across Colombia and select Latin American markets. You will manage strategic relationships, identify expansion opportunities, and connect member priorities with programs focused on AI, network automation, cloud transformation, and digital architecture.

Responsibilities

• Meet or exceed revenue targets for new memberships, renewals, and services including training, certification programs, events, and industry initiatives
• Manage and grow a portfolio of member and prospect accounts across Colombia and selected Latin American markets
• Develop and execute account plans that drive engagement, retention, expansion, and long-term strategic relationships
• Build a strong pipeline through prospecting, networking, referrals, industry events, and executive engagement
• Serve as primary relationship owner for assigned accounts, engaging stakeholders from operational teams through C-suite
• Conduct business reviews and strategic discussions to understand member priorities, challenges, and collaboration opportunities
• Support sponsorship, exhibition, research, and event sales by identifying opportunities within assigned accounts
• Maintain accurate opportunity, forecast, account, and engagement records within Salesforce
• Collaborate with program management, marketing, research, and regional teams to ensure member needs are reflected in offerings
• Represent the organization at industry conferences, webinars, and customer events throughout Latin America
• Build knowledge of regional telecom, technology, and digital transformation trends to become a trusted advisor
• Provide market intelligence on competitive activity, regulatory developments, and emerging challenges facing operators and ecosystem partners
• Deliver professional presentations, proposals, and executive communications in both English and Spanish

What We're Looking For

Essential:

• 5+ years of experience within telecommunications, technology, digital services, or related industry
• Proven account management, customer success, business development, or consultative sales experience
• Demonstrated ability to build executive-level relationships and engage senior decision-makers
• Experience managing revenue targets, renewals, pipeline development, and customer engagement activities
• Native or near-native fluency in Spanish and English, with exceptional verbal, written, presentation, and negotiation skills in both languages
• Strong understanding of the telecommunications ecosystem including service providers, technology vendors, cloud providers, and digital service organizations
• Experience using Salesforce CRM and managing forecast, pipeline, and account reporting
• Strong commercial mindset with a track record of achieving growth and retention objectives

Preferred:

• Experience working across Latin American markets, particularly Colombia, Mexico, Chile, Peru, Central America, and the Caribbean
• Knowledge of industry transformation initiatives including AI, automation, autonomous networks, customer experience modernization, cloud transformation, and open digital architecture
• Experience engaging with telecom operators, system integrators, and technology partners
• Familiarity with membership organizations, industry associations, standards bodies, or technology consortiums
• Experience presenting at industry events, conferences, or executive workshops
• Portuguese language skills are an advantage

Personal Attributes:

• Results-oriented with strong sense of ownership and accountability
• Customer-centric and skilled at identifying member needs and developing value-driven solutions
• Highly organized with strong project and stakeholder management capabilities
• Self-motivated and able to work independently in a remote environment
• Comfortable operating in a fast-paced, international organization
• Collaborative team player capable of working effectively across cultures and functions

Location & Travel: Remote position based in Colombia. Regular travel throughout Colombia and Latin America required, with occasional international travel.

How We Work With You

As specialized recruiters for this confidential search, our talent team at Get A Job.ai will guide you through the entire process. When you apply through our platform, a recruiter will conduct an initial screening to understand your background and fit for the role. Qualified candidates will then be submitted to our client for consideration. Please do not attempt to contact the client organization directly, as all communication should flow through Get A Job.ai to ensure a professional and coordinated process.

Pay

Compensation details will be discussed during the screening process based on experience and qualifications.

Equal Opportunity: Get A Job.ai is committed to inclusive recruiting practices. We evaluate candidates based on skills, experience, and potential, and we encourage applications from professionals of all backgrounds.