Key Account Manager – London

About This Opportunity

We are representing a confidential AI technology client that has established itself as a leading platform for enterprise research and analysis. Our client serves top-tier consulting and professional services organizations globally, and is experiencing significant growth following a 10x revenue increase in 2025.

We're seeking a Key Account Manager to own and grow enterprise accounts at some of the world's most prestigious consulting firms. This is a strategic role with direct accountability for account health, adoption, and revenue growth. You'll work closely with senior leadership and have the opportunity to expand your portfolio as you establish yourself in the position.

Responsibilities

• Own enterprise accounts end-to-end, with full accountability for retention, adoption, and revenue growth across your book of business
• Report on account health and forecasting, maintaining clear visibility into adoption metrics, pipeline development, and potential risks
• Manage pilot programs and structured evaluation periods, driving conversion to long-term customer relationships
• Build and maintain strong relationships with champions and senior stakeholders across consulting and professional services organizations
• Oversee integrations and deployments, helping clients connect the platform to their existing tools and workflows
• Identify and escalate account risks proactively, collaborating with internal teams to resolve issues before they impact retention
• Generate expansion opportunities and surface new pipeline within existing accounts, working with commercial teams to progress deals
• Contribute to digital customer success programs, creating content and resources that drive customer adoption at scale
• Submit structured product feedback, serving as the voice of the customer to inform product roadmap decisions
• Mentor junior team members and contribute to the broader customer success function through events and campaigns

What We're Looking For

• 6+ years of experience in consulting, account management, customer success, or commercial roles within or selling into consulting, professional services, or financial services firms
• Strong understanding of consulting and professional services workflows, including the pressures, timelines, and decision-making structures in these environments
• Proven track record of retaining and growing enterprise accounts, with demonstrated ability to identify expansion signals and progress commercial opportunities
• Commercial mindset with comfort owning NRR targets and balancing both retention and growth revenue priorities
• Exceptional relationship-building skills with the ability to establish trusted partnerships with senior client stakeholders
• Strong communication skills, including the ability to lead client meetings, present to executives, and write clearly and concisely
• Highly organized with strong account hygiene practices—maintains CRM diligently, follows up reliably, and manages accounts proactively
• Coaching instinct and collaborative approach, with experience developing junior colleagues beyond direct account responsibilities
• Product curiosity and the ability to articulate how AI tools can transform professional workflows in credible, compelling ways
• Thrives in fast-paced startup environments while maintaining adherence to established processes and frameworks
• Genuine interest in AI technology and its application in professional services settings

How We Work With You

When you apply through Get A Job.ai, our talent team will review your background and conduct an initial screening to ensure alignment with the role requirements. If there's a strong match, we'll submit your profile to our client for consideration. Throughout the process, we'll provide guidance and support to help you put your best foot forward.

Please do not attempt to contact the client directly. All applications and communications should go through Get A Job.ai to ensure a professional and coordinated candidate experience.

Benefits

Our client offers a comprehensive benefits package including equity participation, gym membership, private health insurance, daily team lunches at their London headquarters, multiple all-expense paid company offsites per year to international destinations, and dinner provided when working late.

Pay

Compensation details will be discussed during the screening process based on experience and qualifications.

Equal Employment Opportunity

Get A Job.ai is committed to providing equal employment opportunities to all qualified applicants regardless of race, color, religion, sex, national origin, age, disability, or any other protected characteristic. We maintain a diverse and inclusive recruitment process.