Customer Service – Self Storage Manager

Join Public Storage as a Customer Service – Self Storage Manager in Daphne, Alabama. This full-time position puts you at the center of our facility operations, managing customer relationships, facility maintenance, and tenant satisfaction every day.

Role Overview

We're seeking a dedicated Self Storage Manager to oversee daily operations at our Daphne location. You'll deliver exceptional customer service, manage the facility, and create a positive experience for every tenant. In this full-time role, you'll combine operational oversight with genuine customer service excellence.

What You'll Do

• Handle customer inquiries, lease agreements, and account management
• Oversee facility operations including cleanliness, security, and maintenance standards
• Process rental transactions, payments, and account adjustments
• Resolve tenant concerns and complaints promptly and professionally
• Monitor access control and security protocols throughout the facility
• Coordinate maintenance requests and equipment repairs
• Maintain administrative records, reports, and scheduling
• Conduct regular facility inspections and routine equipment checks

What We're Looking For

• Strong customer service background with excellent communication skills
• Experience in operations, facility management, or customer-facing property roles
• Ability to juggle multiple tasks in a dynamic environment
• Keen problem-solving ability and meticulous attention to detail
• Physical capability to inspect facilities and operate standard equipment
• Dependable work ethic with flexibility and adaptability
• Comfort with basic computer systems and standard office software

About Public Storage

Public Storage operates self-storage facilities across the United States, providing secure, convenient storage solutions for customers and businesses nationwide. Our team members drive our reputation for reliability and customer care, making a meaningful difference at every location.

Ready to Apply?

To apply, complete your application directly on this page, or you'll be redirected to the employer's application platform to finish submitting there.