- Company: Hycu, Inc.
- Location: Costa Rica
- Salary: $140/hr
Hycu, Inc. at a glance
82 employees covered under a retirement plan (2024 filing) — via DOL Form 5500 / EFAST2
CUSTOMER SUCCESS ENGINEER
HYCU, Inc.
Costa Rica
About the Role
At HYCU, Inc., a leading provider of multi-cloud data protection as a service solutions, we are seeking a Customer Success Engineer (CSE) to join our dynamic team in Costa Rica. As an award-winning company with an industry-leading Net Promoter Score (NPS) of 91, HYCU offers unparalleled data protection, migration, disaster recovery, and ransomware protection to thousands of companies worldwide.
Day-to-Day Responsibilities
- Foster trust, transparency, and confidence with customers by being a customer advocate
- Build coalition support (IT and business) for Public Cloud and Enterprise administrators
- Dramatically simplify and streamline the entire data protection stack for our SaaS and enterprise cloud customers
- Identify solutions to make implementation smooth and efficient, sharing best practices that ease adoption and increase platform effectiveness
What You Bring
- A deep understanding of multi-clouds and data protection
- The ability to communicate clearly and effectively
- Strong problem-solving skills to address complex technical challenges
- A passion for helping customers overcome obstacles and achieve their business outcomes
Working at HYCU, Inc.
HYCU is the fastest-growing leader in the multi-cloud data protection as a service industry. Our solutions eliminate complexity, risk, and the high cost of legacy-based solutions, providing data protection simplicity to make the world safer. With an impressive $140M in VC funding, HYCU continues to innovate and grow.
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Explore Hycu, Inc. online
Working in Costa Rica
Costa Rica, officially the Republic of Costa Rica, is a country in Central America. It borders Nicaragua to the north, the Caribbean Sea to the northeast, Panama to the southeast, and the Pacific Ocean to the southwest, sharing a maritime border with Ecuador to the south of Cocos Island. It has a population of around five million in a land area of nearly 51,180 km2 (19,760 sq mi); the capital and largest city is San José, home to around 350,000 residents and two million people in the surrounding metropolitan area.
Note: Costa Rica observes a public holiday on Aug 15 — Mother's Day.
🇨🇷 Relocation safety for Costa Rica: Exercise Normal Caution — via Warnely, CC BY 4.0
National unemployment rate in Costa Rica: 6.8% — via World Bank
GDP per capita in Costa Rica: $19,970 — via World Bank
Consumer price inflation in Costa Rica: -0.1% (annual) — via World Bank
Real GDP growth in Costa Rica: 4.6% (annual) — via World Bank
Average hours worked per year in Costa Rica: 2,183 — via OECD
Job details above are provided by the employer/source. The sections on this page are compiled from public data sources with AI assistance.
Accommodations: if you need a workplace accommodation to apply for or perform this job, see ADA.gov or EEOC.gov for guidance on your rights and how to request one.
Listing facts
- Role Customer Success Engineer
- Employer Hycu, Inc.
- Location Costa Rica
- Type Contract
- Pay (from listing) $140/hr
- Posted August 12, 2026
- Apply by September 11, 2026
- Country Costa Rica
- Overview Full job description on this page (244 words)
Facts above come from this job record on Get A Job.AI — not copied from third-party review sites.
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Occupation family: Customer Success Engineer
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