- Company: Alpha Sense
- Location: United States
- Salary: $70,000–$87,000/yr
- Work type: Remote
Alpha Sense at a glance
alphasense.net- Founded 2009
SEC filings mentioning "AlphaSense": 149 — search EDGAR
Private funding round disclosed to the SEC: $3.9M offering (filed 2015-10-23) — Form D filing
Federal funding recipient: largest known award $1.5M from the Department of the Interior (started Jul 1, 2011) — via United Statesspending.gov
Sbir phase ii - a handheld sensor for amorphous coating integrity evaluation - dso action
781 employees covered under a retirement plan (2024 filing) — via DOL Form 5500 / EFAST2
Registered as a global legal entity (LEI 9845009F98Z841574634, US) — via GLEIF
Recipient of NSF research funding: 1 award, most recently in 2013 — via NSF Award Search
CUSTOMER SUCCESS ASSOCIATE
About AlphaSense
AlphaSense is a leading provider of AI-driven market intelligence and search solutions, trusted by over 6,000 enterprise customers including a majority of the S&P 500. Founded in 2011, with offices globally, our mission is to empower professionals to make smarter decisions through comprehensive insights. Join us as we continue to accelerate growth and innovation.
What You'll Do
As a Customer Success Associate at AlphaSense, you will support the day-to-day experience of our clients by guiding new users through onboarding, helping current users build productive habits, and surfacing early signs of low usage. Your role involves:
- Providing support to active users to ensure they get value from the platform.
- Offering training sessions to help users maximize their use of AlphaSense.
- Maintaining consistent engagement with clients to foster long-term success.
- Working closely with Account Managers, who own the commercial relationship with each account.
- Partnering with Account Executives and support teams as needed.
Requirements
To succeed in this role, you should have:
- Experience in customer success or a related field preferred.
- Strong communication and interpersonal skills to engage effectively with diverse users.
- Aptitude for problem-solving and troubleshooting technical issues.
- Ability to work independently while also collaborating as part of a team.
- Familiarity with AI-driven market intelligence tools beneficial but not required.
More About AlphaSense
AlphaSense is headquartered in New York City and operates globally, including offices in the U.S., U.K., Finland, India, Singapore, Canada, and Ireland. Our platform is trusted by over 6,000 enterprise customers, with a majority of the S&P 500 as clients.
Applying for This Role
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Explore Alpha Sense online
What people say about Alpha Sense
- The AI Superforecasters Are Here
- OpenAI acquires Sky.app
- Is AI Zover?
- Air Quality Monitors from USD $169 to $6k use the same low-cost PM Modules
Recent news
- AlphaSense CFO talks metrics, hiring and consumption-based pricing - CFO Dive
- AlphaSense Raises $350M at $7.5B Valuation, and Surpasses $600M in Annual Recurring Revenue - AlphaSense
- AlphaSense Revenue 2026: $600M ARR, $7.5B Valuation - GetLatka
- Exclusive | Market-Research Firm AlphaSense Clinches $7.5 Billion Valuation in New Funding Round - WSJ
- Accenture and AlphaSense Announce Strategic Investment and Partnership to Bring Agentic Workflows for Market Intelligence to Enterprises - Accenture
Aggregated from public discussions and news; opinions are the authors’ own.
Working in United States
The United States of America (United States), also known as the United States (U.S.) or America, is a country primarily located in North America. It is a federal republic consisting of 50 states and a federal capital district, Washington, D.C. The 48 contiguous states border Canada to the north and Mexico to the south, with the semi-exclave of Alaska in the northwest and the archipelago of Hawaii in the Pacific Ocean. The United States also asserts sovereignty over five major island territories and various uninhabited islands in Oceania and the Caribbean. It is a megadiverse country, with the world's th
🇺🇸 Relocation safety for US: Exercise Normal Caution — via Warnely, CC BY 4.0
National unemployment rate in US: 4.2% — via World Bank
National job openings rate: 4.6% — via BLS JOLTS
Private-sector wage growth (year over year): 3.3% — via FRED
National quits rate: 1.9% — via FRED (BLS JOLTS)
Weekly initial unemployment claims: 208,000 — via FRED
GDP per capita in US: $90,027 — via World Bank
Consumer price inflation in US: 2.9% (annual) — via World Bank
Real GDP growth in US: 2.2% (annual) — via World Bank
Average hours worked per year in US: 1,800 — via OECD
Job details above are provided by the employer/source. The sections on this page are compiled from public data sources with AI assistance.
Accommodations: if you need a workplace accommodation to apply for or perform this job, see ADA.gov or EEOC.gov for guidance on your rights and how to request one.
Listing facts
- Role Customer Success Associate
- Employer Alpha Sense
- Location United States · Remote-friendly
- Type Full Time
- Pay (from listing) $70,000–$87,000/yr
- Posted July 25, 2026
- Apply by August 25, 2026
- Country United States
- Overview Full job description on this page (283 words)
Facts above come from this job record on Get A Job.AI — not copied from third-party review sites.
Public discussions & open sources
Attributed public threads and profiles — not employee reviews or star ratings.
- Hacker News — The AI Superforecasters Are Here
- Hacker News — OpenAI acquires Sky.app
- Hacker News — Is AI Zover?
- Hacker News — Air Quality Monitors from USD $169 to $6k use the same low-cost PM Modules
Cached public sources (Hacker News, Dev.to, GitHub, etc.).
Employer website
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Occupation family: Customer Success Associate
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