- Company: Elliptic
- Location: London, UK
- Salary: Pay not listed
Elliptic at a glance
SEC filings mentioning "Elliptic": 126 — search EDGAR
Federal funding recipient: largest known award $3.5M from the Department of Defense (started Jul 1, 2024) — via USAspending.gov
Elliptic for mortal mint
6,363 Wikipedia views in July 2026 — a rough gauge of public visibility.
Source: Wikipedia
CUSTOMER SUCCESS MANAGER
Elliptic
LONDON, UNITED KINGDOM
Position Summary
Are you a passionate, technical and enthusiastic Senior Customer Success Manager with extensive experience managing Enterprise customers in the payment and/or crypto industry? Join Elliptic as we embark on an exciting journey into emerging markets. As a Customer Success Manager, you will champion uncovering new commercial opportunities within our existing customer base while driving profitable revenue growth and ensuring over 100% net account retention.
Key Responsibilities
- Build strong relationships with key stakeholders within your account base
- Fully manage customers throughout the various phases of the lifecycle from onboarding to renewal and expansion
- Be the main point of contact for accounts both internally and externally
- Analyze critical utilization data and assess renewal risk, proactively mitigating risk early on
- Develop net new business opportunities through upsell sales cycles including identifying opportunities, qualifying, negotiating terms, developing custom proposals, and closing upsells and renewals
Requirements
- Proven experience in managing Enterprise customers in the payment and/or crypto industry
- Demonstrated success in driving profitable annual contract revenue contribution and increased market share
- Strong technical background with a deep understanding of the payment or crypto industry
- Exceptional relationship management, negotiation, and communication skills
- Aptitude for analyzing data to drive business decisions
- Ability to work in partnership with cross-functional teams including sales and customer success
About Elliptic
Elliptic is an innovative company at the forefront of emerging markets. We offer a dynamic, challenging, and rewarding environment where you can make a significant impact on both our company and the market we operate in.
How to Apply
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You’ll finish your application on the employer’s website. We don’t ask for a resume on this page.
Explore Elliptic online
What people say about Elliptic
- Dual EC: A Standardized Back Door [pdf]
- Get things from one computer to another, safely
- Space and Time
- The R9 Fury is AMD’s best card in years, but just who is it for?
Recent news
- Elliptic and Circle Partner to Pioneer AI-Driven Agentic Compliance for Digital Assets - FF News
- Elliptic secures $120 million investment from Nasdaq Ventures, Deutsche Bank, One Peak and the British Business Bank - Elliptic
- 区块链分析公司 Elliptic 宣布获 Circle Ventures 投资 - CryptoRank
- Deutsche Bank, Nasdaq Back Crypto Firm Elliptic in $120 Million Round - Bloomberg
- Circle Invests In Digital Asset Intelligence Firm Elliptic, Pursues Agentic Regulation - Crowdfund Insider
Aggregated from public discussions and news; opinions are the authors’ own.
Working in London, UK
Weather right now in London, UK: checking… · Local time: · Air quality: · Daylight: · UV index: · Wind: · Pollen:
London is the capital and largest city of England and the United Kingdom, with a population of 9.1 million people in 2024. Its wider metropolitan area is the largest in Western Europe, with a population of 15.4 million. London stands on the River Thames in southeast England, at the head of a 50-mile (80 km) tidal estuary down to the North Sea, and has been a major settlement for nearly 2,000 years. Its ancient core and financial centre, the City of London, was founded by the Romans as Londinium and has retained its medieval boundaries. The City of Westminster, to the west of the City of London
England is a country that is part of the United Kingdom. It is located on the island of Great Britain, of which it covers about 62%, and more than 100 smaller adjacent islands. England shares a land border with Scotland to the north and another land border with Wales to the west, and is surrounded by the North Sea to the east, the English Channel to the south, the Celtic Sea to the south-west, and
🇬🇧 Relocation safety for United Kingdom: Exercise Normal Caution — via Warnely, CC BY 4.0
National unemployment rate in United Kingdom: 4.7% — via World Bank
GDP per capita in United Kingdom: $57,602 — via World Bank
Consumer price inflation in United Kingdom: 3.9% (annual) — via World Bank
Real GDP growth in United Kingdom: 1.4% (annual) — via World Bank
Average hours worked per year in United Kingdom: 1,533 — via OECD
Locally, the most commonly reported issue recently was Other theft — via UK Police data
Median full-time annual pay in London: £44,370 — via ONS ASHE
- Elevation 18m (59 ft)
Source: Wikipedia (state)
About this role & career path
Traits that fit this role
- Leadership Orientation
- Self-Control
- Social Orientation
- Cooperation
- Attention to Detail
Source: O*NET Work Styles (Distinctiveness Rank).
Typical preparation needed: Job Zone 3: Medium Preparation Needed. Most occupations in this zone require training in vocational schools, related on-the-job experience, or an associate's degree. — via O*NET
Source: O*NET (public-domain bulk data)
Salary & compensation
Workers in Office & Administrative Support occupations earn a national median of $39,669 — via US Census ACS / Data USA
Job details above are provided by the employer/source. The sections on this page are compiled from public data sources with AI assistance.
Accommodations: if you need a workplace accommodation to apply for or perform this job, see ADA.gov or EEOC.gov for guidance on your rights and how to request one.
Listing facts
- Role Customer Success Manager
- Employer Elliptic
- Location London, UK
- Type Full Time
- Pay (from listing) Pay not listed
- Posted August 11, 2026
- Apply by September 10, 2026
- Country United Kingdom
- Overview Full job description on this page (289 words)
Facts above come from this job record on Get A Job.AI — not copied from third-party review sites.
Typical work in Customer Success Manager
Independent occupational context from O*NET (U.S. public-domain labor data). This is about the occupation, not a rewrite of this employer's posting.
- Supervise the work of office, administrative, or customer service employees to ensure adherence to quality standards, deadlines, and proper procedures, correcting errors or problems.
- Resolve customer complaints or answer customers' questions regarding policies and procedures.
- Provide employees with guidance in handling difficult or complex problems or in resolving escalated complaints or disputes.
- Review records or reports pertaining to activities such as production, payroll, or shipping to verify details, monitor work activities, or evaluate performance.
- Discuss job performance problems with employees to identify causes and issues and to work on resolving problems.
- Prepare and issue work schedules, deadlines, and duty assignments for office or administrative staff.
Public discussions & open sources
Attributed public threads and profiles — not employee reviews or star ratings.
- Hacker News — Dual EC: A Standardized Back Door [pdf]
- Hacker News — Get things from one computer to another, safely
- Hacker News — Space and Time
- Hacker News — The R9 Fury is AMD’s best card in years, but just who is it for?
Cached public sources (Hacker News, Dev.to, GitHub, etc.).
Explore related openings
1 other opening(s) at Elliptic on Get A Job.AI
Occupation family: Customer Success Manager
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