- Company: Cloudinary
- Location: United States
- Salary: Pay not listed
- Work type: Remote
Cloudinary at a glance
SEC filings mentioning "Cloudinary": 4 — search EDGAR
Tech Customer Success Manager at Cloudinary - United States
About This Position
We are seeking a Technical Customer Success Manager to join our growing team. As a key member, you will be responsible for building and maintaining strong relationships with technical and business stakeholders, ensuring successful adoption of our Image, Video, and DAM platform.
Responsibilities
- Act as the primary point of contact for a portfolio of enterprise customers
- Help customers achieve their business objectives by driving product adoption and customer satisfaction
- Work closely with Sales, Support, Professional Services, Product, and R&D teams to proactively drive renewals and expansion opportunities
- Build trusted relationships with technical and business stakeholders to ensure successful onboarding and ongoing support
Requirements
- Proven experience in a Technical Customer Success role within the tech industry, preferably with an SaaS platform
- In-depth knowledge of image and video management systems and their implementation
- Strong technical background, including proficiency in cloud technologies and APIs
- Excellent communication skills to effectively engage with both technical and non-technical stakeholders
- Aptitude for problem-solving and a proactive approach to customer success
- Experience working in a fast-paced, globally distributed environment
About Cloudinary
Cloudinary is the Image and Video API platform trusted by millions of developers worldwide. We power websites with faster, richer user engagement and breakthrough creativity through our suite of products that support everything from developer efficiency to brand storytelling. Our team is united by a shared commitment to building smart, scalable technology and fostering a culture rooted in humility, curiosity, and collaboration.
Next Steps
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Working in United States
The United States of America (USA), also known as the United States (U.S.) or America, is a country primarily located in North America. It is a federal republic consisting of 50 states and a federal capital district, Washington, D.C. The 48 contiguous states border Canada to the north and Mexico to the south, with the semi-exclave of Alaska in the northwest and the archipelago of Hawaii in the Pacific Ocean. The United States also asserts sovereignty over five major island territories and various uninhabited islands in Oceania and the Caribbean. It is a megadiverse country, with the world's th
🇺🇸 Relocation safety for US: Exercise Normal Caution — via Warnely, CC BY 4.0
National unemployment rate in US: 4.2% — via World Bank
National job openings rate: 4.6% — via BLS JOLTS
Private-sector wage growth (year over year): 3.3% — via FRED
National quits rate: 1.9% — via FRED (BLS JOLTS)
Weekly initial unemployment claims: 208,000 — via FRED
GDP per capita in US: $90,027 — via World Bank
Consumer price inflation in US: 2.9% (annual) — via World Bank
Real GDP growth in US: 2.2% (annual) — via World Bank
Average hours worked per year in US: 1,800 — via OECD
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Listing facts
- Role Technical Customer Success Manager
- Employer Cloudinary
- Location United States · Remote-friendly
- Type Full Time
- Pay (from listing) Pay not listed
- Posted July 24, 2026
- Apply by August 23, 2026
- Country United States
- Overview Full job description on this page (273 words)
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