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Customer Experience Manager

  • Company: Chem Supply Australia
  • Location: Adelaide CBD, Adelaide, Australia, Australia
  • Salary: Pay not listed
  • Part Time
  • Company site
  • Pay not listed

Chem Supply Australia at a glance

Customer Experience Manager at ChemSupply Australia in Adelaide CBD, Adelaide, Australia, Australia (Part Time)

The Opportunity

ChemSupply Australia is seeking a Customer Experience Manager to join our team. This part-time role offers an exceptional opportunity to contribute to the growth and success of a leading supplier of chemicals across various industries. The ideal candidate will be passionate about enhancing customer satisfaction through innovative solutions and excellent service.

Responsibilities

  • Leverage data analytics to identify trends in customer behavior, preferences, and feedback.
  • Develop and implement strategies for improving the overall customer experience across all touchpoints.
  • Maintain strong relationships with key clients by providing superior service and support.
  • Collaborate with cross-functional teams to ensure alignment of customer needs with product development and marketing initiatives.
  • Monitor industry trends and competitor activities to inform strategic planning.

Skills & Qualifications

  • A proven track record in managing customer experience or a related field.
  • Demonstrated ability to analyze data and derive actionable insights.
  • <li.Strong communication skills, both written and verbal, for effective stakeholder engagement. <li.Experience with CRM systems and other relevant software tools. <li.Ability to work in a fast-paced environment while maintaining attention to detail.

More About ChemSupply Australia

ChemSupply Australia Pty Ltd (CSA) has been delivering exceptional results for our clients, partners, employees, and the wider community since 1989. With over 100 employees across four manufacturing facilities in Adelaide and Queensland, CSA is proud to be a trusted supplier of chemicals. Our commitment to quality and innovation drives us to continually improve the products we offer.

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Working in Adelaide CBD, Adelaide, Australia, Australia

Weather right now in Adelaide CBD, Adelaide, Australia: checking… · Local time: · Air quality: · Daylight: · UV index: · Wind: · Pollen:

South Australia is a state in the southern central part of Australia. With a total land area of 984,314 square kilometres (380,046 sq mi), it is the fourth-largest of Australia's states and territories by area, which includes some of the most arid parts of the continent. With 1.9 million people as of June 2025, it is the 17th-largest subdivision in the world and the fifth-largest in Australasia. I

🇦🇺 Relocation safety for Australia: Very Safevia Warnely, CC BY 4.0

National unemployment rate in Australia: 4.1%via World Bank

GDP per capita in Australia: $65,130via World Bank

Consumer price inflation in Australia: 2.9% (annual) — via World Bank

Real GDP growth in Australia: 1.4% (annual) — via World Bank

Average hours worked per year in Australia: 1,633via OECD

Average weekly earnings in South Australia: A$1,450via Australian Bureau of Statistics

Unemployment rate in South Australia: 4.2%via Australian Bureau of Statistics

  • Elevation 54m (177 ft)

Source: Wikipedia (state)

About this role & career path

Traits that fit this role

  • Leadership Orientation
  • Self-Control
  • Social Orientation
  • Cooperation
  • Attention to Detail

Source: O*NET Work Styles (Distinctiveness Rank).

Typical preparation needed: Job Zone 3: Medium Preparation Needed. Most occupations in this zone require training in vocational schools, related on-the-job experience, or an associate's degree. — via O*NET

Source: O*NET (public-domain bulk data)

Salary & compensation

Workers in Office & Administrative Support occupations earn a national median of $39,669via US Census ACS / Data USA

Job details above are provided by the employer/source. The sections on this page are compiled from public data sources with AI assistance.

Accommodations: if you need a workplace accommodation to apply for or perform this job, see ADA.gov or EEOC.gov for guidance on your rights and how to request one.

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Listing facts

  • Role Customer Experience Manager
  • Employer Chem Supply Australia
  • Location Adelaide CBD, Adelaide, Australia, Australia
  • Type Part Time
  • Pay (from listing) Pay not listed
  • Posted July 21, 2026
  • Apply by August 20, 2026
  • Country Australia
  • Overview Full job description on this page (277 words)

Facts above come from this job record on Get A Job.AI — not copied from third-party review sites.

Typical work in Customer Experience Manager

Independent occupational context from O*NET (U.S. public-domain labor data). This is about the occupation, not a rewrite of this employer's posting.

  • Supervise the work of office, administrative, or customer service employees to ensure adherence to quality standards, deadlines, and proper procedures, correcting errors or problems.
  • Resolve customer complaints or answer customers' questions regarding policies and procedures.
  • Provide employees with guidance in handling difficult or complex problems or in resolving escalated complaints or disputes.
  • Review records or reports pertaining to activities such as production, payroll, or shipping to verify details, monitor work activities, or evaluate performance.
  • Discuss job performance problems with employees to identify causes and issues and to work on resolving problems.
  • Prepare and issue work schedules, deadlines, and duty assignments for office or administrative staff.

Source: O*NET

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Occupation family: Customer Experience Manager

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Customer Experience Manager Chem Supply Australia · Adelaide CBD, Adelaide, Australia