Executive Assistant to CCO & VP CX

About This Opportunity

We are representing a confidential high-growth SaaS client seeking an exceptional Executive Assistant to support two senior leaders within their commercial and customer experience functions. This is a rare opportunity to work at the heart of a fast-scaling organisation, providing critical operational and strategic support during a pivotal growth phase.

Our client operates at the intersection of enterprise software and AI-driven automation, serving global organizations across multiple sectors. You'll be supporting executives who are driving category-defining work in their field, and your contribution will directly enable their ability to scale the business.

Responsibilities

As the trusted right hand to two C-level executives, you will:

• Manage complex calendars across multiple time zones, ensuring seamless scheduling and prioritization of high-impact activities
• Act as gatekeeper and primary point of contact for key stakeholders, prospects, and customers on behalf of the executives
• Own email and communication filtering, drafting and responding to correspondence as needed
• Plan and coordinate internal and external meetings, including agenda preparation, action item tracking, and timely follow-ups
• Assist with board materials, investor updates, and executive briefing documents
• Organize all travel arrangements including flights, hotels, transfers, and visas, with detailed itineraries and ability to handle last-minute changes
• Manage operational and administrative tasks including expenses, invoices, and budget tracking
• Handle confidential information with the highest level of discretion and professionalism
• Proactively identify and implement systems, tools, and processes that improve productivity and reduce administrative workload
• Anticipate potential issues before they arise and solve problems efficiently

What We're Looking For

Our ideal candidate brings:

• 3-5 years of experience as an Executive Assistant, Personal Assistant, Chief of Staff, or Founders Associate, ideally in a high-growth startup or tech environment
• Exceptional organizational skills with meticulous attention to detail and outstanding multitasking abilities
• London-based availability with flexibility for 3 days per week in the office and occasional travel
• Flexibility to provide support during off-hours across European and US time zones
• Tech-savvy proficiency with modern productivity tools such as Slack, Notion, and Google Suite
• Ability to ruthlessly prioritize, focusing on outputs over inputs, with a strong bias to action
• Outstanding communication skills—verbal, written, and presentation—with the ability to be exceptionally articulate, concise, and clear
• Strategic thinking combined with hands-on execution capability, always asking "what's the next step?"
• Proactive ownership mindset, pushing initiatives forward and making the best use of available resources
• Empathy, reliability, and collaborative spirit with minimal ego and a commitment to continuous improvement
• Ability to build rapport and influence across all levels, from distinguished executives to junior operators

Alternative backgrounds: If you've excelled in an incredibly challenging role that demonstrates your ability to work under pressure in a fast-paced environment—even outside traditional EA experience—we encourage you to apply. Career changers from similarly intense sectors are welcome.

Important: Our client is unable to sponsor visas or relocation for this role. Candidates must be based in London with existing UK work authorization.

How We Work With You

When you apply through Get A Job.ai, our recruitment team conducts an initial screening to understand your background, motivations, and fit for this role. We then present qualified candidates to our client for consideration. Throughout the process, we serve as your advocate and main point of contact.

Please apply exclusively through Get A Job.ai—do not attempt to contact the client directly, as this may disqualify your application.

Pay

Compensation details will be discussed during the screening process and are competitive for the London market and this level of responsibility.

Equal Opportunity: Get A Job.ai is committed to inclusive hiring practices. We encourage applications from candidates of all backgrounds, experiences, and perspectives, regardless of race, religion, colour, gender, or any other protected characteristic.