HR Back – office administrator with GERMAN

Sutherland is seeking an HR Back-office Administrator with German fluency to join our remote team based in Pristina, XK on a full-time basis. This is an excellent opportunity to manage core HR operations and support our multilingual workforce whilst working flexibly from home.

Role Overview

As an HR Back-office Administrator, you will be the backbone of our human resources operations, handling administrative tasks that keep our organization running smoothly. Your German language proficiency will enable you to communicate with international team members and clients, whilst your attention to detail ensures accurate HR documentation and record-keeping. This role offers the flexibility of remote work, allowing you to contribute meaningfully to Sutherland's HR function from wherever you are in Pristina, XK.

Responsibilities

• Maintain and update employee records, ensuring all HR documentation is complete, accurate, and filed correctly
• Process routine administrative requests including leave applications, contract amendments, and employee data updates
• Assist with payroll coordination by preparing timesheets, verifying employment information, and liaising with payroll teams
• Schedule meetings, manage calendars, and coordinate between HR staff and other departments
• Provide administrative support for recruitment processes, including scheduling interviews and preparing onboarding materials
• Communicate with employees and international stakeholders in German and English
• Organize HR files, databases, and reporting systems to maintain operational efficiency

Qualifications

• Fluent in German (written and spoken) with strong English communication skills
• Previous experience in HR administration, data entry, or similar office support roles
• Proficiency with MS Office applications and HR management systems
• Excellent organizational and time management abilities
• Strong attention to detail and accuracy in handling sensitive employee information
• Ability to work independently and manage multiple tasks in a remote environment
• Professional attitude with commitment to confidentiality and data protection

More About Sutherland

Sutherland is a global leader in customer service and business support solutions. We pride ourselves on building a diverse, inclusive workplace where talented professionals like you can grow your career whilst supporting clients across multiple industries and markets.

Applying for This Role

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