- Company: Get A Job.ai
- Location: Kazakhstan
- Salary: Pay not listed
- Work type: Remote
Website Get A Job.ai
Represented by Get A Job.ai
About This Opportunity
Our talent team is representing a confidential international outsourcing organization seeking a CX Operations Consultant to join their team remotely from Kazakhstan. This role focuses on designing and implementing AI-powered solutions for customer support and business operations.
You will translate business requirements into scalable technical solutions, design AI architectures, evaluate technologies and integrations, and guide solutions from discovery through implementation. Working closely with clients and internal teams, you'll identify the right AI approach for each use case and ensure solutions are reliable, scalable, and aligned with business goals.
Responsibilities
- Design end-to-end AI solutions based on client business and technical requirements
- Define solution architecture, integrations, data flows, and implementation approach
- Design and implement AI-powered solutions, including conversational AI, chatbots, agent assist, and automation
- Work with LLMs, RAG, prompt engineering, AI agents, and knowledge retrieval systems
- Lead technical discovery and solution design sessions with clients and internal teams
- Conduct demos of proposed AI solutions and explain their functionality, capabilities, and business value
- Troubleshoot technical issues and drive solutions through to resolution
What We're Looking For
Required qualifications:
- Fluency in English (C1+ / Advanced+)
- Practical experience taking an AI support solution from implementation/configuration to actual use by customers or support teams
- Experience implementing AI-powered chatbots and voicebots specifically for customer support or customer service operations
- Hands-on experience with AI and automation platforms (for example, Zendesk AI Agents, n8n, Voiceflow, Botpress, Cognigy, or similar tools)
- Understanding of LLMs, Generative AI, RAG, prompt engineering, and AI agents
- Basic understanding of APIs, integrations, databases, and system architecture
- Ability to translate business requirements into scalable technical solutions and communicate technical concepts to both technical and non-technical stakeholders
Preferred qualifications:
- Hands-on experience with helpdesk platforms (for example, Zendesk, Freshdesk, and Intercom), including their automation and AI features
- Experience with AI evaluation, monitoring, and guardrails
- Experience working directly with clients during technical discovery and solution design
- Experience leading implementation projects
How We Work with You
Candidates apply directly through Get A Job.ai. Our recruiters conduct initial screenings to assess fit and discuss your background. Qualified candidates are then submitted to our client for consideration. Please do not contact the hiring organization directly—all communication flows through our team to ensure a smooth process.
Pay
Compensation details will be discussed during the screening process and clearly outlined in your agreement if selected. Payment is facilitated through Get A Job.ai.
Get A Job.ai is an equal opportunity recruiter. We welcome applications from all qualified candidates regardless of race, color, religion, sex, national origin, age, disability, or any other protected characteristic.
Apply with Get A Job.ai
A recruiter will review your profile and submit you to the client. Do not contact the client directly.
Apply through Get A Job.ai. A recruiter will review your profile and submit you. Do not contact the client directly.
Apply through Get A Job.ai. A recruiter will review your profile and submit you.
Explore Get A Job.ai online
Working in Kazakhstan
Kazakhstan, officially the Republic of Kazakhstan, is a landlocked country situated primarily in Central Asia, with a portion of its territory extending into Eastern Europe. It borders Russia to the north and west, China to the east, Kyrgyzstan to the southeast, Uzbekistan to the south, and Turkmenistan to the southwest, and it has a coastline along the Caspian Sea. The capital is Astana and the country's largest city and principal cultural and economic center is Almaty, which served as the capital until 1997.
🇰🇿 Relocation safety for Kazakhstan: Exercise Normal Caution — via Warnely, CC BY 4.0
National unemployment rate in Kazakhstan: 4.8% — via World Bank
GDP per capita in Kazakhstan: $14,692 — via World Bank
Consumer price inflation in Kazakhstan: 11.4% (annual) — via World Bank
Real GDP growth in Kazakhstan: 6.5% (annual) — via World Bank
Job details above are provided by the employer/source. The sections on this page are compiled from public data sources with AI assistance.
Accommodations: if you need a workplace accommodation to apply for or perform this job, see ADA.gov or EEOC.gov for guidance on your rights and how to request one.
Listing facts
- Role (fluent English) CX Operations Consultant (Kazakhstan, remote)
- Employer Get A Job.ai
- Location Kazakhstan
- Type Contract
- Pay (from listing) Pay not listed
- Posted September 1, 2026
- Apply by October 2, 2026
- Country Kazakhstan
- Overview Full job description on this page (426 words)
Facts above come from this job record on Get A Job.AI — not copied from third-party review sites.
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