Workplace Experience Manager

About This Opportunity

We are representing a confidential legal technology organization in their search for a Workplace Experience Manager in London. Our client is a well-funded company transforming how real estate legal work gets done, trusted by major law firms and corporate clients across the UK and US.

This is a hands-on role for someone who can elevate workplace culture through exceptional office operations, memorable events, and thoughtful attention to detail. You'll report to the Head of Operations and be based in the London office five days per week.

Responsibilities

You will own the complete workplace experience for our client's London office, ensuring every in-person moment reinforces their culture and values.

• Continuously assess and improve the office environment, refining layout, flow, and details that enhance how teams work together
• Play a central role in shaping the new London office space to support collaboration and productivity
• Design and deliver the full events calendar, from weekly team lunches to summer parties, All Hands meetings, and company off-sites
• Develop event concepts and briefs, manage vendor relationships and budgets, and create communication plans that drive engagement
• Maintain flawless day-to-day operations including office supplies, vendor coordination, health and safety essentials, AV and meeting room setup
• Manage desk booking software and meeting room scheduling to prevent friction and optimize space utilization
• Serve as the welcoming first point of contact for candidates during interview days and new joiners on their first day
• Coordinate interview logistics, prepare welcome communications, arrange travel for onboarding, and lead office inductions alongside IT
• Communicate office initiatives clearly and consistently to ensure teams are informed and excited about in-person activities
• Collaborate with the US office team to standardize global workplace experience across locations

What We're Looking For

Essential qualifications and experience:

• Background in hospitality, events, or workplace operations with a track record of elevating standards
• Proactive ownership mindset—you spot what needs improving and make it happen without waiting for direction
• Strong operational reliability with the ability to create systems that keep fundamentals running smoothly
• Exceptional attention to detail and high personal standards for quality
• Discretion when handling sensitive information and interactions with senior stakeholders
• Comfortable being in the office five days per week as the face of workplace operations
• Flexibility to accommodate occasional periods requiring extra effort around events or projects
• Comfort with ambiguity and evolving processes in a growing organization
• Genuine care for the small details that create exceptional workplace experiences

This role may not suit you if:

• You view operational tasks like ordering supplies or organizing the kitchen as beneath you
• You prefer highly predictable schedules without seasonal variation in workload
• You're seeking a primarily remote or hybrid arrangement
• You prefer the structure and established processes of large corporate environments
• Details and continuous improvement don't energize you

How We Work With You

As the official recruiting partner for this position, Get A Job.ai manages the complete candidate experience. Here's our process:

• Apply directly through the Get A Job.ai platform with your CV and a brief note about your relevant experience
• Our talent team will review your application and conduct an initial screening conversation
• Qualified candidates are submitted to our client with our recommendation
• We coordinate all interview scheduling and provide preparation support throughout the process
• Please do not attempt to contact the client directly, as this may disqualify your application

Pay

Compensation details will be discussed during the screening process based on your experience and qualifications.

Equal Opportunity: Get A Job.ai is committed to inclusive recruiting practices. We welcome applications from candidates of all backgrounds and encourage you to apply even if you don't meet every listed requirement.