Workday Resource Manager

About This Opportunity

We are representing a confidential Workday services organization in their search for a Workday Resource Manager. This is an opportunity to join a growing practice focused on delivering Workday solutions and ongoing application management to enterprise clients.

Our talent team is seeking an organized, detail-driven operations professional to support the Resource Management Organization within our client's Workday Practice. In this role, you'll execute day-to-day resource coordination, staffing operations, and post-production support processes while serving as a key operational partner to Delivery Leadership and Engagement Management.

Location: United States (Remote)

Responsibilities

• Own and manage the Jira ticket queue, including triage, assignment, and tracking; monitor ticket aging and ensure timely resolution
• Propose resource assignments based on availability, skillset, and project priorities
• Execute resource allocation decisions and coordinate backfills for PTO and coverage gaps
• Support real-time staffing adjustments and help resolve resource scheduling conflicts
• Monitor and request forecast updates from delivery resources; ensure timely and accurate time entry
• Review contractor time submissions for accuracy and support coordination with external consultants
• Serve as backup Jira administrator and maintain data integrity across tools and reporting systems
• Track resource utilization metrics, staffing trends, and maintain comprehensive visibility of resource availability
• Provide regular updates and reports to senior resource management leadership
• Follow and help enforce standardized resource management processes; identify opportunities for improvement

What We're Looking For

• 2–5 years of experience working at a Workday Partner or in a resource management, staffing, or project coordination role
• Familiarity with the Workday ecosystem, including consultants and partner networks
• Strong understanding of resource planning, allocation, and utilization concepts
• Excellent organizational and time management skills with the ability to work independently and manage multiple priorities simultaneously
• Strong communication and interpersonal skills to collaborate with stakeholders at all levels
• Detail-oriented with strong analytical and problem-solving capabilities
• Ability to work well under pressure in a fast-paced environment and adapt to changing priorities and deadlines
• Experience with tools such as Jira and forecasting systems preferred
• Bachelor's degree in business administration, project management, or a related field preferred
• Must be legally authorized to work in the United States on a full-time basis; visa sponsorship is not available

How We Work With You

When you apply through Get A Job.ai, our recruiting team will review your background and schedule a screening conversation to discuss your experience and career goals. If there's a strong mutual fit, we'll submit your profile to our client for consideration. Please do not contact the client directly—all communication should flow through our team to ensure a smooth and professional process.

Pay

Compensation details will be discussed during the screening process based on your experience and qualifications.

Equal Employment Opportunity: Get A Job.ai is committed to inclusive hiring practices. We consider all qualified applicants regardless of race, color, religion, sex, national origin, age, disability, veteran status, sexual orientation, gender identity, or other protected characteristics.