Technical Product Manager

About This Opportunity

We are representing a confidential healthcare technology organization in their search for a Technical Product Manager to lead the development and scaling of an AI-powered conversational automation platform. This role sits at the intersection of clinical operations, product development, data science, and software engineering, with the primary goal of ensuring every patient receives timely, compliant, and personalized care.

As the product owner, you will manage the end-to-end lifecycle of automation tools that support care management, quality improvement outreach, and customer service. You'll bring order to complexity and drive outcomes in an environment where the path forward isn't always clear.

Responsibilities

• Partner with clinical operations teams (Care Management, Quality, Population Health, Customer Service) to identify, prioritize, and gather requirements for automation use cases
• Maintain and prioritize features and enhancement requests, balancing clinical impact, technical feasibility, and organizational readiness
• Own project plans from requirements through deployment, including timelines, milestones, dependencies, and risk mitigation strategies
• Analyze performance data to identify trends, surface improvement opportunities, and inform the product roadmap
• Conduct regular call audits to ensure clinical accuracy, HIPAA compliance, appropriate tone, and adherence to approved conversation flows
• Ensure all use cases comply with healthcare regulations, including HIPAA, CMS, URAC, and state-specific requirements
• Facilitate regular program reviews with senior leadership, providing status updates, risk assessments, and strategic recommendations
• Build strong relationships across the organization to drive adoption and gather continuous feedback
• Communicate priorities and activities clearly to leadership and cross-functional partners

What We're Looking For

Required qualifications:

• Demonstrated ability to prioritize competing initiatives, manage ambiguity, and deliver measurable outcomes in complex, cross-functional environments
• Experience launching a complex product from development through implementation and maintaining product integrity throughout its lifecycle
• Strong analytical skills with the ability to interpret performance data and translate insights into roadmap decisions
• Proficiency with Python and SQL, including the ability to query data, review scripts, and collaborate effectively with data and engineering teams
• Proven ability to execute under pressure when plans change: calm, quick to adjust, and accountable for outcomes
• Excellent written and verbal communication skills, including presenting trade-offs, risks, and recommendations to senior leadership
• Bachelor's degree in a relevant field or equivalent professional experience

Preferred qualifications:

• Background demonstrating iteration as a discipline: refining work over multiple cycles and treating repetition as a tool for improvement
• Experience applying technical product management skills in a clinical setting
• Experience building, deploying, or managing conversational AI, voice AI, or LLM-powered products, ideally in a regulated industry
• Familiarity with AWS-based development tools and Atlassian-based productivity tools (Jira, Confluence)
• Working knowledge of healthcare regulations including HIPAA, CMS, and state-level compliance requirements
• Experience in environments requiring documented, defensible decisions (audits, accreditation reviews, oversight bodies)
• Strong understanding of healthcare operations, particularly care management, quality measurement (HEDIS/Stars), or call center operations
• Background working with data science and ML engineering teams on model performance and iteration
• Experience with agile delivery frameworks in healthcare settings

Key attributes for success:

• Strategic thinking with attention to day-to-day execution details
• Clinical empathy and deep appreciation for patient experience
• Analytical rigor and comfort with data-driven decision-making
• Ability to influence and align diverse stakeholders without direct authority
• Adaptability in fast-paced environments where priorities shift
• Relentless focus on delivering outcomes

How We Work With You

Our talent team at Get A Job.ai partners exclusively with organizations seeking top-tier product management professionals. When you apply through our platform, a dedicated recruiter will review your profile and conduct an initial screening to understand your background and career goals. If there's a strong match, we will submit your candidacy to our client for consideration.

Please apply only through Get A Job.ai. Do not attempt to contact the client organization directly, as this may disqualify your application.

Pay

Pay via Get A Job.ai: $145,000 to $150,000

Equal Employment Opportunity

Get A Job.ai is committed to diversity and inclusion in our recruiting practices. We provide equal employment opportunity to all qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, veteran status, or any other protected classification.