Senior Software Engineer, Support & Integration (C++) – Digital Patient Model

About This Opportunity

We are representing a confidential healthcare technology organization in München that is seeking a Senior Software Engineer to provide third-level support and integration assistance for their digital medical imaging services. This role combines technical investigation, customer support, and development work in a production environment serving healthcare providers globally.

You will handle escalated technical issues, reproduce complex problems in distributed systems, and work closely with engineering teams to resolve root causes. The position requires working with both modern C++20 services and legacy code bases to ensure reliable operation of critical healthcare infrastructure.

Responsibilities

• Investigate and analyze customer-reported issues in production systems, integration environments, and internal platforms
• Reproduce technical issues, identify root causes, and document clear findings for engineering teams
• Support customers with API integration, service deployment, and data flow troubleshooting
• Provide technical analysis and maintenance support for legacy products
• Work with modern C++20 services and debug older C++ code bases as needed
• Communicate technical findings clearly to internal stakeholders and customer teams
• Contribute to development work during periods of lower support demand

What We're Looking For

• Several years of professional experience in C++ software engineering
• Proven background in technical support, application support, integration support, or similar customer-facing technical roles
• Strong analytical and problem-solving abilities, particularly in issue reproduction, log analysis, and root cause identification
• Ability to work effectively with both modern and legacy C++ code bases for debugging and support purposes
• Experience with distributed backend systems and gRPC services using Protocol Buffers
• Excellent communication skills with the ability to explain technical concepts clearly and concisely
• Independent, structured working style with ability to drive investigations to completion
• German language proficiency preferred for this München-based position

Nice to Have:

• Experience supporting healthcare or other regulated software products
• Familiarity with Git and scripting languages such as Python or PowerShell
• Knowledge of CI/CD pipelines, observability, logging, and monitoring tools
• Familiarity with cloud platforms such as AWS
• Experience with DICOM or other medical data standards

How We Work With You

Candidates apply directly through Get A Job.ai. Our talent team will conduct an initial screening to understand your background and match it to the role requirements. Once we confirm alignment, we will submit your profile to our client for consideration. Please do not contact the employer directly—all communication should go through Get A Job.ai to ensure a coordinated and professional process.

Pay

Compensation details will be discussed during the screening process with our recruiting team and are competitive for senior engineering roles in the München market.

Additional Benefits (Client-Provided): 30 vacation days plus December 24th and 31st, flexible working hours, hybrid work model within Germany, bike leasing program, parking and bike storage, subsidized company restaurant, fitness club membership with employer contribution, modern central workspace.

Get A Job.ai is an equal opportunity recruiter. We welcome applications from all qualified candidates regardless of race, color, religion, sex, national origin, age, disability, or any other protected characteristic.