Director of Operations — Full-Time | Remote (North America)

About This Opportunity

Our talent team at Get A Job.ai is representing a confidential online education business serving a specialized professional audience. This seven-figure organization is at a critical growth stage and needs an experienced Director of Operations to build the infrastructure required to scale. This is a fully remote role open to candidates across North America.

The founder excels at vision and content creation but needs a seasoned operator who will own execution across the entire business. You'll build the management layer, establish accountability systems, and create the operational framework that allows the leadership to focus on their highest-value work.

Responsibilities

• Build and streamline processes to ensure efficient task delivery across all business functions
• Design organizational structure, scorecards, and one-on-one frameworks to create a functioning management system
• Own the relationship with the external marketing agency and hold them accountable to weekly funnel performance and revenue targets
• Design and deploy KPI dashboards across coaching teams and leadership
• Run weekly leadership meetings and quarterly planning processes
• Identify talent gaps, lead hiring processes, and implement performance review systems
• Filter and resolve operational issues before they escalate—goal is to reduce founder operational time to ten hours weekly or less within twelve months
• Take full P&L ownership and manage financial reporting

What We're Looking For

Non-negotiable experience:

• Operations leadership inside an online coaching, education, or digital marketing business scaled to $10M or above
• Management of fully distributed remote teams
• Experience holding marketing agencies accountable for paid acquisition performance
• Direct involvement scaling a business through the $3M–$10M growth phase

Core competencies:

• P&L ownership and financial reporting
• Systems and SOP architecture built from scratch
• Performance management through scorecards and KPI rhythms
• AI and automation as daily operational tools
• Structured hiring and team design

You're the right fit if:

• You've worked directly for a founder before and found it energizing
• You manage up effectively, push back respectfully, and bring solutions to problems
• You build systems that run without constant oversight
• You thrive in founder-led, fast-moving, values-driven environments rather than corporate settings

How We Work With You

Candidates apply directly through Get A Job.ai. Our recruiting team will conduct an initial screening to assess fit for the role and our client's culture. Qualified candidates will then be submitted to our client for consideration. Please do not attempt to contact the client directly, as all communication during the hiring process is managed through our talent team to ensure a professional and organized experience.

Pay

This is a full-time position. Compensation details will be discussed with qualified candidates during the screening process.

Equal Opportunity: Get A Job.ai is committed to inclusive hiring practices. We encourage applications from candidates of all backgrounds and work with our clients to ensure fair and equitable recruitment processes.