Renewals Representative, Account Based, Denmark

About This Opportunity

We are representing a confidential SaaS organization seeking a Renewals Representative, Account Based to join their Nordic commercial team in Denmark. This is a customer-facing role focused on managing high-volume subscription renewals across a portfolio of regional accounts. You will work independently to protect and expand recurring revenue through disciplined execution and proactive customer engagement.

Success in this position requires strong commercial judgement, confident communication with procurement stakeholders, and the ability to manage multiple renewal cycles simultaneously while identifying expansion opportunities.

Responsibilities

• Own and execute full renewal workflows across assigned regional customer accounts with minimal supervision
• Drive timely, accurate renewal completion ensuring contract and commercial accuracy
• Proactively identify churn risk, renewal blockers, and customer concerns to defend the existing customer base
• Identify and close seat-based expansion opportunities at renewal using standard playbooks and creative commercial approaches
• Work directly with customer procurement and commercial teams to manage renewal execution and resolve issues
• Maintain accurate renewal pipeline management, forecasting, and reporting within CRM systems
• Monitor auto-renewal status and intervene when necessary to prevent churn
• Collaborate with Account Executives on larger cross-sell or expansion opportunities identified during renewal cycles
• Partner with Customer Success Managers to align on adoption, retention, and renewal strategy
• Provide light-touch support to partners on partner-owned or assisted renewal accounts
• Share insights on churn risk, renewal blockers, and missed upsell signals across teams
• Provide guidance and informal mentorship to less experienced renewal or sales colleagues

What We're Looking For

Required Qualifications:

• Demonstrated experience managing customer renewals, account management, inside sales, or customer success motions within a B2B environment
• Proven ability to independently manage a high volume of renewal transactions with strong attention to detail and prioritization
• Strong customer-facing communication skills with confidence engaging procurement and commercial stakeholders
• Commercial awareness including experience negotiating renewal terms and addressing customer objections
• Ability to identify churn risks, expansion signals, and renewal blockers using customer insight and data
• Experience using CRM systems to manage pipelines, forecasts, and renewal workflows
• Highly organized and capable of managing competing priorities in a fast-paced environment
• Familiarity with Nordic customer buying behaviors and regional commercial practices

Preferred Qualifications:

• Experience working in subscription-based or recurring revenue business models
• Exposure to seat-based expansion or upsell motions at time of renewal
• Familiarity with partner-assisted or partner-led renewal models
• Experience mentoring or supporting junior sales or renewal colleagues
• Comfort working within cross-regional or matrixed sales organizations
• Degree-level education or equivalent professional experience

How We Work With You

When you apply through Get A Job.ai, our talent team will review your application and conduct an initial screening. If there's a strong match, we will submit your profile to our client for consideration. Please do not contact the client directly—all communication and coordination will flow through our recruiting team to ensure a smooth, professional process.

Pay

Compensation details will be discussed during the screening process and are competitive based on experience and location within Denmark.

Equal Opportunity: Get A Job.ai is committed to inclusive hiring practices. We welcome applications from all qualified candidates regardless of race, color, religion, sex, national origin, age, disability, or any other protected characteristic.