- Company: Twilio
- Salary: Pay not listed
- Work type: Remote
Twilio at a glance
twilio.com- Founded 2008
- Ticker TWLO
- Revenue $5.07B
- Net income $33.83M
Investor research: Yahoo Finance · SEC filings
Federal funding recipient: largest known award $963K from the General Services Administration (started Apr 1, 2018) — via USAspending.gov
Cloud messaging platform for logingov
6,072 employees covered under a retirement plan (2024 filing) — via DOL Form 5500 / EFAST2
Registered as a global legal entity (LEI 5493004W8TRGD63APX93, US) — via GLEIF
Twilio (NYSE: TWLO) is a San Francisco–based cloud communications company founded in 2008. It offers programmable APIs for voice, messaging, and related communications so builders can embed those capabilities in their own products.
9,048 Wikipedia views in June 2026 — a rough gauge of public visibility.
PRESALES ENGINEER at Twilio - Anywhere in the World
Role Overview
The Presales Engineer at Twilio is a pivotal role bridging technical expertise with strategic customer relationships. This position involves delivering innovative solutions to businesses and developers worldwide, ensuring that our Customer Engagement Platform meets their most complex communications needs. As part of the EMEA region's sales team, you will work closely with both technical decision-makers and CEOs, providing creative and engaging solutions for their challenges.
Responsibilities
- Build customer trust in Twilio’s Customer Engagement Platform through technical demonstrations and detailed proposals.
- Lead the pre-sales relationship by proposing technical architectures that align with customers' needs.
- Anticipate concerns and provide creative solutions to complex communications challenges.
- Engage with both technical and executive stakeholders, delivering compelling presentations and whiteboard sessions.
Qualifications
- Experience as a presales engineer in the technology sector is required.
- A deep understanding of Customer Engagement Platforms and their applications.
- Strong communication skills to engage with both technical and non-technical stakeholders.
- Ability to build and maintain relationships with key decision-makers.
About Twilio
At Twilio, we are committed to remote-first work, fostering a global culture of connection and inclusion. Our innovative solutions empower millions of developers worldwide, transforming how businesses interact with their customers. As part of our vibrant team, you will have the opportunity to make a significant impact on a daily basis.
Applying for This Role
To apply, complete your application directly on this page, or you'll be redirected to the employer's application platform to finish submitting there.
You’ll finish your application on the employer’s website. We don’t ask for a resume on this page.
Terms used in this posting
- remote-first
- The company is organized around remote work as the default, rather than treating it as an occasional exception to in-office work.
Explore Twilio online
What people say about Twilio
Public items in the data are sparse and dated: older Hacker News “Who is hiring?” threads and market headlines (e.g. Yahoo Finance, Seeking Alpha on TWLO). No employee-review scores or rating aggregates are provided.
- Ask HN: Who is hiring? (August 2015)
- San Francisco: The Worst-Run Big City in the U.S.
- The African Startup Using Phones to Spot Counterfeit Drugs
Recent news
- Twilio (TWLO) Increases Despite Market Slip: Here's What You Need to Know - Yahoo Finance
- Workday and Twilio Shares Are Soaring, What You Need To Know - TradingView
- Twilio: Shares Are Overheating Despite Strong Growth (Downgrade) (NYSE:TWLO) - Seeking Alpha
- Twilio (NYSE:TWLO) CFO Aidan Viggiano Sells 8,528 Shares - MarketBeat
- Should You Buy the Twilio Dip? - AOL.com
Aggregated from public discussions and news; opinions are the authors’ own.
Working in
About this role & career path
The listing aligns with principal-level presales engineering: deep product and integration fluency, customer-facing demos, and solution design across cloud communications platforms.
Build the skills for this role
- freeCodeCamp — Full Stack curriculum (free)
- Saylor Academy — Computer Science courses (free)
- CS50 (Harvard, via edX) (free to learn)
- Microsoft Learn — developer training paths (free to learn)
Free & low-cost learning resources
- freeCodeCamp — Full Stack curriculum (free)
- Saylor Academy — Computer Science courses (free)
- CS50 (Harvard, via edX) (free to learn)
- Microsoft Learn — developer training paths (free to learn)
Expect scenarios on APIs, messaging/voice architecture, and translating business requirements into Twilio-style solutions; prepare live demos, objection handling, and clear trade-off explanations for technical and non-technical stakeholders.
Strong fit if you enjoy customer-facing technical sales for programmable communications, can work remote globally, and are comfortable with APIs and solution design around Twilio’s product surface.
Job details above are provided by the employer/source. The sections on this page are compiled from public data sources with AI assistance.
Accommodations: if you need a workplace accommodation to apply for or perform this job, see ADA.gov or EEOC.gov for guidance on your rights and how to request one.
Listing facts
- Role Presales Engineer
- Employer Twilio
- Work mode Remote
- Type Full Time
- Pay (from listing) Pay not listed
- Posted July 22, 2026
- Apply by August 21, 2026
- Country WORLDWIDE
- Overview Full job description on this page (249 words)
Facts above come from this job record on Get A Job.AI — not copied from third-party review sites.
Public discussions & open sources
Attributed public threads and profiles — not employee reviews or star ratings.
- Hacker News — Ask HN: Who is hiring? (August 2015)
- Hacker News — San Francisco: The Worst-Run Big City in the U.S.
- Hacker News — Ask HN: Who is hiring? (August 2015)
- Hacker News — The African Startup Using Phones to Spot Counterfeit Drugs
Cached public sources (Hacker News, Dev.to, GitHub, etc.).
Employer website
Explore related openings
4 other opening(s) at Twilio on Get A Job.AI
Occupation family: Principal Presales Engineer
Research this employer
Pull public facts we already cached for this company (Wikipedia, news, discussions). We never invent Glassdoor-style ratings.
Open interview kit (print-friendly)
Free for candidates — daily or weekly emails when matching roles go live. This alert will prefer remote roles.
Keep exploring on Get A Job.ai
Not quite the right fit? Your next opportunity is a click away.
- Browse all jobs
- More jobs by category
- Remote jobs you can do from anywhere
- Research typical pay for this role
- Get free job alerts so new matches reach you first
- Upload your resume to apply faster
- Register now to access our free AI resume builder
Hiring instead? Post a job and reach candidates searching right now.