Praktikant Operations & Office Management (m/w/d)

About This Opportunity

We are representing a confidential healthcare organization in Berlin for a 6-month Operations & Office Management internship. Our client operates at the intersection of preventive healthcare, digital health solutions, and telemedicine services. This is an excellent opportunity to gain hands-on experience in a growing organization where you'll play a key role in daily operations and customer-facing activities.

Responsibilities

• Process, track, and resolve customer support tickets while maintaining a friendly, solution-oriented approach
• Manage complaints and refund requests, including goodwill decisions, communicating professionally via email and phone
• Coordinate external service providers, review and compare quotes, while monitoring costs and quality
• Handle procurement of office supplies and equipment, ensuring the team has everything needed
• Design and enhance the office environment, contributing creative ideas to create a welcoming workspace
• Support project-based operations tasks that drive departmental and organizational growth

What We're Looking For

• Native-level German communication skills and C1-level English proficiency, both written and verbal
• Strong organizational abilities with the capacity to manage multiple topics simultaneously and high sense of responsibility
• Quick learner who adapts rapidly to new topics and digital tools
• Customer-oriented mindset with the ability to remain calm in challenging situations
• Technical understanding and genuine interest in digital tools and processes
• Curious, eager to learn, and willing to tackle tasks beyond your immediate responsibilities
• Available for a 6-month internship commitment

How We Work With You

When you apply through Get A Job.ai, our recruiting team will review your profile and conduct an initial screening. If there's a strong match, we'll submit your application to our client for consideration. Please do not contact the client organization directly—all communication should flow through our talent team to ensure a smooth process for everyone involved.

Benefits

Our client offers flexible hybrid working arrangements, 31 days off (30 vacation days plus half-days on Christmas Eve and New Year's Eve), professional development opportunities, company pension scheme, nationwide fitness and wellness access, employee discount platform, and a modern workspace in Friedrichshain-Kreuzberg with Spree views and rooftop terrace.

Pay

Compensation details will be discussed during the screening process.

Equal Opportunity: Get A Job.ai is committed to inclusive recruitment practices. We welcome applications from candidates of all backgrounds and work to ensure fair assessment throughout our process.