Mid/Sr. Product Engineer, Intelligence

About This Opportunity

We are representing a confidential SaaS organization that is building the next generation of customer intelligence products. They are seeking a Mid/Senior Product Engineer to join their Intelligence team—a group focused on building cross-platform experiences that surface actionable data to users exactly when and where it matters most.

This is a fully remote role based in the USA. You must already be authorized to work in the United States; visa sponsorship is not available.

Responsibilities

In this role, you will:

• Ship customer-facing features across the full stack with a focus on smooth user experiences, designing and building intelligence features from zero-to-one from loosely defined specifications
• Deliver exceptional front-end craft—caring deeply about responsiveness, streaming/loading states, accessibility, and the small details that make features feel reliable rather than gimmicky
• Stay close to customers by joining customer calls when needed, participating in support escalation rotation, and watching session recordings on features you own
• Own outcomes, not just output—working with product management to define specific outcome metrics, instrumenting them, and monitoring impact post-launch
• Co-author solutions with product managers and designers, bringing engineering judgment and craft while often shaping product thinking as well
• Own production readiness from the start, including automation, reliability, monitoring, alerting, and logging as integral parts of how you ship
• Use AI coding tools every day as part of your craft, staying fluent with tools like Cursor and Claude Code, and helping shape the team's AI workflow
• Partner with the talent team to interview future teammates when needed

What We're Looking For

Required qualifications:

• Strong full-stack engineering capability with substantial JavaScript/TypeScript and React experience, plus real front-end craft
• Ability to take initiative across the stack and ship end-to-end without waiting for others to own different layers
• High bar for AI quality—thinking in terms of evaluation, verification, and guardrails; measuring whether AI features work rather than assuming they do
• Genuine fluency with AI coding tools, treating them as part of your craft and moving fast without sacrificing judgment
• Customer fluency—actively seeking customer signal to stay connected to whether your work solves real problems
• Ownership of outcomes—measuring your work and comfortable iterating when metrics don't move as hoped
• Full development lifecycle ownership including automation, reliability, resilience, monitoring, alerting, and logging
• Clear written and verbal communication skills, with ability to give and receive direct feedback

Nice to have:

• Experience making LLM features production-grade: latency/cost tuning, fallbacks and circuit breakers across providers, moderation/safety, and handling sensitive data responsibly
• Design sensibility and comfort partnering closely with designers to elevate interface craft
• Experience in customer support, productivity, or similar tools where trust and reliability are core to the product

Technical environment: TypeScript, React, Kotlin, Java, PHP, Elasticsearch, ClickHouse, Kafka, Flink, RabbitMQ, MySQL, PostgreSQL, vector search, LLM tooling, AWS ecosystem

How We Work With You

When you apply through Get A Job.ai, here's what happens:

• Our recruiting team reviews your application and conducts an initial screening to understand your background and fit for this role
• If there's a strong match, we submit your profile to our client for their consideration
• We coordinate the interview process and provide guidance throughout
• Please do not contact the client directly—all communication should flow through our talent team at Get A Job.ai to ensure a smooth process

Pay

Compensation details will be discussed during the screening process based on experience level and qualifications.

Equal Opportunity: Get A Job.ai is committed to inclusive hiring practices. We do not discriminate on the basis of race, religion, color, national origin, gender, gender identity or expression, sexual orientation, age, marital status, veteran status, or disability status. We welcome candidates from all backgrounds to apply.