IT Support Specialist (m/w/d)

Responsibilities

We are representing a confidential electronics manufacturing organization seeking an IT Support Specialist for their operations in Weißensberg, Germany. In this role, you will serve as a primary contact person for colleagues and departments on IT-related matters, working closely with both an internal IT team and external service providers.

Your core responsibilities include:

• Acting as the IT point of contact for internal teams, departments, and external service providers
• Coordinating activities with external IT service providers
• Classifying and analyzing service requests and system incidents
• Supporting IT project initiatives
• Documenting solutions and resolution paths
• Facilitating communication between departments, external providers, and the internal IT team to ensure timely resolution of requests and incidents
• Contributing to continuous improvement of the IT infrastructure and environment

What We're Looking For

Our client requires a candidate with:

• Completed vocational training as an IT Specialist (Fachinformatiker) in System Integration, Computer Science, Business Informatics, or a comparable qualification
• Professional experience in First and Second Level Support
• Knowledge of IT infrastructure, hardware, and Microsoft software environments
• Strong team collaboration skills and communication abilities
• Conscientious, structured, and independent working style
• Service-oriented mindset with strong consulting capabilities
• Willingness to work on-site to provide accessible IT support to colleagues

How We Work With You

Candidates apply directly through Get A Job.ai. Our recruiting team will conduct an initial screening to understand your background and qualifications. Once we've confirmed alignment, we will submit your profile to our client for consideration. Please do not contact the employer directly—all communications flow through our talent team to ensure a professional and coordinated process.

Pay

Compensation details will be discussed during the screening process based on your experience and qualifications.

Equal Opportunity: Get A Job.ai is committed to inclusive hiring practices and welcomes applications from all qualified candidates regardless of background.