Customer Service Representative

Join Farm Boy Inc. as a Part Time Customer Service Representative in Ottawa, ON, and play a key role in delivering exceptional service to our customers in a dynamic retail environment. If you're enthusiastic about helping customers and thrive in a fast-paced grocery setting, we'd love to meet you.

Position Summary

As a Customer Service Representative at Farm Boy Inc., you'll be the friendly face and helpful voice that makes shopping with us a pleasure. Working in our Ottawa location, you'll support our customers across store operations, with particular involvement in our meat department. This part-time position is ideal for someone who enjoys direct customer interaction and takes pride in contributing to a welcoming store experience.

Your Responsibilities

• Greet customers warmly and respond to inquiries across our store departments
• Assist customers in the meat department, including product information and special requests
• Process transactions accurately and professionally at checkout or service counters
• Stock shelves, maintain store displays, and keep the shopping environment clean and organized
• Resolve customer concerns promptly and escalate issues when needed
• Collaborate with team members to support daily store operations
• Follow food safety and retail best practices in all duties

Qualifications

• Strong communication skills and a genuine interest in helping others
• Ability to work reliably in a part-time retail schedule
• Comfortable standing for extended periods and managing basic physical tasks
• Attention to detail and accuracy in completing tasks
• Willingness to learn about products and store operations
• Previous retail or customer service experience is valued but not required

Why Join Farm Boy Inc.

Farm Boy Inc. is a trusted name in Canadian grocery retail, known for quality products and community focus. We invest in our team members and create an inclusive environment where your contribution matters. Working here means being part of a retailer that cares about both customer satisfaction and employee development.

Ready to Apply?

To apply, complete your application directly on this page, or you'll be redirected to the employer's application platform to finish submitting there.